(High Salary) Enterprise Technology Services

Overview

Bloomberg delivers critical information in a world where information matters. We give influential decision makers in business, finance and government an edge by connecting them to a dynamic network of news, people and ideas. To do that, we need a constant flow of ideas, energy, innovation—which is where you come in. At Bloomberg, you will have the opportunity to go above and beyond and to take risks.

In capital markets, buy-side and sell-side professionals strive to achieve automation across multiple asset classes by building strong and secure connections to Bloomberg. Our Enterprise Technology team is trusted with the design, delivery, and ongoing support for firms wishing to outsource their connectivity and integration to Bloomberg. We have successfully delivered both tactical and enterprise-wide solutions to both the buy and sell side firms and pride ourselves in our quality, rapid time to market, and ability to solve for the most comprehensive and challenging workflows.

As you will be part of a client facing team in Asia, you will be supporting a variety of technologies and data specifications between Bloomberg and external systems including FIX, XML, MQ and APIs. You will work closely with our engineers, solutions architects, and product development in uncovering opportunities, managing production releases, and positioning enhancements.

What’s the role?

As a member of the Enterprise Technology Services group, you play a vital role in maintaining technological stability and mitigating financial risk for our clients across their Bloomberg solutions and workflows. Working as part of a global team of financial technology support specialists, you will be responsible for servicing the production needs of our customers. You’ll be strategically focused on the overall customer experience as well as developing a strong relationship with them, from handling production support issues through to proactive engagements with existing clients.

Responsibilities

- Analyze and troubleshoot issues for our global client’s production environments. Examine their root cause and offer a solution in a timely manner, working directly with customers and internal stakeholders across functions
- Prevent production incidents and outages by partnering with Engineering and Product teams to design and implement future system and product changes
- Partner with Account Management in our electronic trading and regulatory businesses to provide proactive engagements with our client base
- Ensure a smooth life-cycle experience, when clients move from project implementation to production support

Qualifications

You’ll need to have:

- Minimum 3 years of working experience in a client-facing role, supporting financial markets trading/connectivity solutions
- Demonstrated experience in one or more of the following: FIX, Middleware (e.g. MQ), TCPIP, SFTP, Web APIs, Unix/Linux, Scripting (e.g. Perl, Python), Data Transformation
- Demonstrated experience in technical support including end-to-end troubleshooting in networks, connectivity, and messaging
- Demonstrated ability in multi-tasking, time management and prioritising in a fast-paced environment
- Excellent written and verbal communication skill in English
- Demonstrated continuous career growth within an organisation

We’d love to see:

- Experience with client relationship management
- Exposure to Broker/Dealers, Exchanges, Hedge Funds, or Regulatory Reporting requirements
- Experience applying Data Transformation to workflows using any ETL tools (e.g. Informatica / Mulesoft / TIBCO / Dell Boomi) or through transformation languages (e.g. XML XSLT / Perl)
- Experience with SQL or transactional databases

We’re individuals with diverse backgrounds, talents, and experiences who take on big challenges and create even bigger impact through our work. We’re interested in what makes you you, and how we can create opportunities for you to channel your unique, personal energy and grow to your fullest potential.

Learn more about our office and benefits:

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