Risk and Quality Manager

A permanent opportunity for an engaging, collaborative Risk and Quality Manager to join our team

11th September, 2025

- Salary Packaging options to increase your take home pay

- Flexible work arrangements by negotiation to suit your work/life balance

- 4 x Wellbeing days per year (additional to other leave entitlements)

- Employee Assistance Program (EAP)

Caraniche Offers:

- Salary Packaging options to increase your take home pay

- Flexible work arrangements by negotiation to suit your work/life balance

- Internal training, Professional development days

- 4 x Wellbeing days per year (additional to other leave entitlements)

- Employee Assistance Program (EAP)

Who we are: Caraniche has been delivering innovative psychological and behavioural health services for 30 years, partnering with government, community, and private organisations across Australia to deliver positive client outcomes. Through our recent partnership with the WISE Employment Group, Caraniche is a not-for-profit organisation committed to supporting people with AOD and mental health issues through collaborative and supportive service delivery. We are a diverse and inclusive culture which transcends to our clients, community and staff by honouring our commitment and values.

Our Purpose: “Connections that better lives”

Our Values:

- Integrity: We are committed to ethical, reliable and transparent service delivery.

- Excellence: We strive to provide professional service of the highest quality.

- Innovation: We develop creative solutions that facilitate leadership and realise individual and collective potential.

- Partnership: We pursue collaborative and supportive partnerships

Your new Role:

Reporting to the Director of Strategy & Governance, this hands-on role will work closely with the executive team & stakeholders across the business to ensure Caraniche are meeting accreditation, risk management & compliance requirements. This is a pivotal role needing a collaborative and influential individual to ensure Caraniche meet compliance standards, manage risk & mitigation whilst encouraging continuous improvements according to contractual and regulatory requirements. You will be a confident communicator with strong stakeholder engagement experience to educate & influence across all levels. This role will ideally suit someone with a passion for mental health & wishing to make an impact within a growing area affecting the wider community.

What we are looking for:

- Tertiary qualifications in relevant field.

- Extensive experience Quality/Compliance Manager or similar role managing enterprise risk management.

- Proven experience in administering ISO 9001 certified quality system, is highly desirable.

- Strong understanding of quality frameworks and standards, specifically around ISO 9001, National Safety and Quality Mental Health Standards for Community Managed Organisations, National Safety and Quality Digital Mental Health Standards, Safeguarding Children Framework and MARAM.

- Working knowledge of Privacy Laws and Workplace Health and Safety legislation.

- Demonstrated communication skills to effectively work with stakeholders across all executive and operational levels.

- High level of adaptability and understanding of change management principles.

- Experience in health, allied health or community services desirable.

We are ready to hear from you:

Caraniche has a culture of belonging and we value differences. We are an organisation that welcomes and appreciates everyone for who they are including people with disability, mature age and young job seekers, members of the LGBTQIA+ community and people from culturally diverse backgrounds. Caraniche welcomes and encourages applications from Aboriginal and Torres Strait Islander peoples.

Let us know if we can provide any reasonable accommodations to enable you to participate in the job application and interview process because of your personal circumstances. Please reach out to the Careers team at careers@caraniche.com.au or contact Evie Nguyen (Talent & People Business Partner) ENguyen@caraniche.com. Otherwise we would love to see your application

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