ICT Systems Administrator

Overview

Location: Perth, Western Australia

Employment Status: Full-time, ongoing
Salary Packaging: Not-for-profit salary packaging up to $15,900 per annum, plus further benefits for meals and entertainment up to $2,649 annually.

Hey You

Join genU's dynamic ICT team as an ICT System Administrator

In this highly technical role, you’ll play a key part in implementing and maintaining genU’s ICT standard operating environment, ensuring reliable and secure systems across the organisation.

Your responsibilities will include installing, configuring, and managing solutions for Windows Server, Desktop, and mobile computing, while delivering level 3 support. You’ll collaborate closely with the broader ICT team to resolve complex issues and implement technical solutions that support efficiency and business-wide service delivery.

The ICT Branch of genU provides software, hardware, and telecommunications support through a wide range of capabilities, including ICT governance, applications management, infrastructure and technology support, and a robust security framework. As System Administrator, you’ll help ensure these critical systems run seamlessly for all genU staff.

About You

The ideal candidate will have strong experience maintaining Windows Server, Desktop, and mobile environments, and the ability to deliver effective technical solutions across the business.

You should be proactive in ensuring secure, reliable systems and providing expert level 3 support to keep genU running smoothly.

Key Responsibilities

- Installing, configuring, and maintaining operating systems, applications, and software. This includes patching and updating systems, as well as troubleshooting any issues that may arise.

- Managing user accounts and permissions. access they need to perform their tasks.

- Monitoring system performance and troubleshooting issues, as well as proactively identifying and resolving problems.

- Implementing security measures to protect the network and data. This includes implementing firewalls, intrusion detection systems, and other security technologies to safeguard against unauthorized access or attack.

- Managing and maintaining network infrastructure, including routers, switches, and firewalls, as well as troubleshooting any connectivity issues that may arise.

- Keeping up with software updates. This includes staying informed about the latest software and security updates and applying them in a timely manner to ensure that systems remain secure and up-to-date.

- Providing technical support to users and other members of the ICT team. This includes answering questions, resolving problems, and providing guidance to users who are having trouble with their systems or software

Key Selection Criteria

Qualifications:

- Tertiary qualifications and/or extensive experience in a relevant field

- Strong knowledge of operating systems, particularly Windows and Linux

- Experience with networking protocols and technologies, such as TCP/IP, DNS, and DHCP

- Familiarity with server hardware and virtualization platforms

- Experience with Cloud Services and technologies

- Strong troubleshooting and problem-solving skills

- Familiarity with security best practices and tools

- NDIS Worker Screening Check or willingness to obtain

- NDIS Worker Orientation Module “Quality, Safety and You” Certificate of Completion or willingness to obtain

- Experience configuring and troubleshooting devices

- Experience with digital voice communications and systems

- Experience with SAP software

- Certification in ITIL

- Strong knowledge in scripting

For you

At genU, Diversity Is Our Strength We celebrate the differences in who we are, what we’ve experienced, and how we think. Our diverse team brings unique perspectives, enriching the work we do for our clients, students, and communities.

genU staff have access to a range of benefits, including but not limited to the following:

- Investment in You: in addition to a comprehensive induction program & ongoing professional development, genU is committed to providing opportunities for career progression. You will have access to a range of accredited training modules, staff mentoring programs and our internal jobs board.

- Commitment to Staff Health & Wellbeing: 24/7 access to an innovative, holistic employee assistance program that supports your emotional, mental, financial, and physical health.

- Increase your Take Home Pay: Salary package up to $15,900 per annum each FBT year plus further meals and entertainment benefits.

- Discount Program: Save money with employee discounts and savings at over 450 of Australia's most loved retailers and service providers including Coles, Woolworths & JB HI-FI.

- University Study Discount: all genU employees are eligible for a 25% scholarship towards undergraduate and postgraduate courses at Torrens University.

- Employee Referral Program: refer someone to work at genU and receive a generous cash bonus once that person completes their 6-month qualifying period.

genU is committed to providing accessible, inclusive and equitable recruitment processes for all candidates. For further details about the role or if you would like to discuss workplace adjustments during the recruitment process please contact Simon Novak at simon.novak@genu.org.au

For a copy of the position description outlining further details of the role, please email recruitment@genu.org.au.

Applications will be reviewed as they are received, so don't wait—apply today

What we offer: genU is an equal opportunity employer and supports a diverse workforce.

#J-18808-Ljbffr