RTO Reception Administrator

4 weeks ago

Townsville, Queensland, Australia Australian Trade Training College Ltd Full time
RTO Reception Administration Officer - Fulltime (Brendale Campus)

At the Australian Trade Training College we deliver Apprenticeship, VET in Schools and Job Seeker training qualifications at our industry training focused Campuses. We are seeking an energetic, customer-focused Receptionist to be the friendly welcoming face of our Brendale Campus. If you have the drive to excel, are motivated and passionate about your work we want to hear from you

About the role:

In the role as an RTO Reception Administration Officer, you will provide excellent customer service to students, visitors and staff, ensuring their satisfaction through effective communication on course information, enrolment processes, student administration processes and managing student enquiries.

Attention to detail and accuracy is necessary while using documents,RTO student management systems (SMS) and Learning Management Systems (LMS). Additionally, attending to phone, email enquiries, and promoting best practices while recording continuous improvement activities are key responsibilities

What you will bring:

- Exceptional interpersonal and communication skills
- A vibrant and professional personality
- positive can-do attitude
- Strong attention to detail
- A pro-active approach to problem-solving
- A great work ethic and adaptability
- Student Management System (SMS) experience or similar
- Sound understanding of Microsoft Office suite including 'Teams'
- Willingness to grow and expand

Highly Desirable:

- Proven RTO administration experience
- Experience with Government funding
- Student Management System experience

Submitting your application for this interesting and rewarding role:

The Australian Trade Training College is proud to be a supportive, flexible and inclusive organisation.

Submit your application by uploading

- Cover letter indicating interest and suitability to the role
- Resume indicating relevant qualifications, work history and experience

Successful applicants must be eligible to work in Australia.

A current Working with Children Blue Card and National Police Check is required and can be arranged for the suitable applicant.

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