Store Leader

1 day ago

Townsville City, Australia Lorna Jane Pty Full time

Overview

We’re looking for a passionate and performance-driven Store Manager to join our Lorna Jane Domain Townsville team and lead the way in delivering our Active Living mission.

You’ll bring strong commercial acumen, a passion for customer experience, and the ability to coach and inspire your team to achieve store targets and KPIs. As the Store Manager, you'll lead the way in delivering an exceptional customer experience, driving team development, and overseeing all visual merchandising and operational functions to achieve store targets and exceed KPIs.

Responsibilities

- Drive business performance by leading your team to consistently achieve daily, weekly, and monthly sales targets and KPIs through customer-first service and strategic sales execution.
- Coach and develop your team by identifying skill gaps, providing ongoing training, and fostering a culture of growth and succession planning. You’ll play a key role in developing future leaders and retaining top talent.
- Lead operational excellence by managing stock sell-through, executing visual merchandising strategies, and ensuring compliance across payroll, rostering, and store procedures.
- Build smart, commercial rosters that align with wage benchmarks and ensure the most productive team members are on the floor during peak trading hours.
- Champion the Lorna Jane brand by connecting your team to our philosophy and values, engaging with the local community, and driving customer attraction.
- We think customer: You’re passionate about creating an exceptional in-store experiences.
- We challenge the status quo; You challenge the norm, showcasing the Lorna Jane experience through standout visual merchandising.
- We are hungry for success and never give up on achieving our goals: You actively seek opportunities to improve people, profitability, and processes.
- We believe in each other: You coach and mentor your team to unlock performance potential across all areas.
- We are accountable and we take personal responsibility for our results and growth: You take ownership of results, driving KPIs through smart rostering and stock management.

Benefits

- Get started with a complimentary LJ Lotus Tee and Amy Tights combo
- Generous discount to the latest Lorna Jane collections.
- Earn generous rewards through our performance-based incentive program.
- Exclusive discounts with leading health and wellness brands.

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