Rental Service Officer

Rental Service Officer / Vehicle Service Agent page is loaded

Rental Service Officer / Vehicle Service Agent

Solicitar locations Cannon time type A tiempo parcial posted on Publicado hace 17 días job requisition id JR104513

Job Description

Are you a passionate about sales? Do you have excellent customer service skills? Do you enjoy working in a fast-paced environment? If so, Europcar has an exciting opportunity for you

We are currently seeking a sales motivated and customer-oriented Sales & Customer Service Officer to join our Tingalpa team on a casual basis

Why join Europcar?

- A competitive hourly rate + casual loading + generous, uncapped incentive scheme

- Opportunity to maximise your income based on your exceptional performance with our incentive program

- Ongoing training and development

- Access to same-day pay via our financial wellbeing provider

- Employee Referral Program - earn $$ when you successfully refer a candidate

- Company uniform provided

- Generous employee discounts including discounted car rental for staff, family and friends, Bupa health insurance, pet insurance, Accor and more

- Access to an international brand with opportunities to work nationally and globally

- Mental health and wellbeing initiatives, including access to Employee Assistance Program and the Calm App - the #1 app for mental fitness

- Great culture, working with an energetic, supportive and high performing team

Some of the key responsibilities include:

- Greet customers and assist them in renting vehicles as based on their preferences and needs

- Process rental agreements accurately and efficiently

- Address customer inquires and concerns promptly and professionally

- Inspect vehicles before and after rental periods, noting any damages

- Achieve or exceed sales targets

- Maintain knowledge of current promotions, services, and products to assist with sales efforts

- Build strong customer relationships to encourage repeat business and referrals

- Detailing and cleaning vehicles to business quality standards

- Refuel and transport vehicles

To be considered, you should possess:

- Previous experience in sales, customer service or retail

- Car rental experience is highly desirable

- Strong communication skills and ability to interact with customers

- Computer literacy skills required

- Ability to work efficiently in a fast-paced, high-pressure environment

- Flexibility to work on a rotating shift roster - 7 day shift work including weekends and public holidays

- Valid Australian driver's license with a clean driving record

- Current and ongoing Australian work rights

- A positive can do attitude

Europcar Mobility Group

Europcar Mobility Group es un actor global de la movilidad, con 75 años de experiencia en servicios de movilidad y una posición de liderazgo en Europa. «Ayudamos a cambiar la forma en la que te mueves» es la frase que nos define y que nos une.

Ofrecemos a particulares y empresas una amplia gama de servicios de alquiler de coches y furgonetas, ya sea por unas horas, unos días, una semana, un mes o más, a demanda o por suscripción, apoyándonos en una flota de más de 250.000 vehículos, equipados con los últimos motores, incluyendo una proporción cada vez mayor de vehículos eléctricos.

Nuestras marcas responden a necesidades, casos de uso y expectativas diferenciados: Europcar, líder mundial en alquiler de coches y furgonetas o camiones ligeros, con un posicionamiento premium, Goldcar, líder en la prestación de servicios de alquiler de coches de bajo coste en Europa, y Fox-Rent-A-Car, uno de los principales actores en el mercado de alquiler de coches en EE.UU., con un posicionamiento de enquilibrio en la «relación calidad-precio».
La satisfacción de los clientes está en el centro de la ambición del Grupo y de nuestros más de 8.000 empleados, en todas partes donde ofrecemos nuestras soluciones de movilidad y gracias a una sólida red presente en más de 130 países.

Más información en: www.europcar-mobility-group.com

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