Crematorium Team Leader

Overview The Metropolitan Cemeteries Board (MCB) are the caretakers of Perth’s cemeteries, entrusted to commemorate the lives of Western Australians now and into the future. We respectfully help family and friends honour the lives of loved ones and safeguard memories for future generations. We have one permanent full-time position available for an experienced Team Leader Crematorium at Fremantle Cemetery. Applicants found suitable in this process may be contacted to fill similar fixed term and permanent vacancies over the next 6 months. About you 1. Completion of Certificate II Funeral Operations, or other relevant qualification, and relevant experience. 2. Demonstrated ability to provide leadership by training, mentoring, and supervising a small team. 3. Proven ability to identify and resolve routine operational issues while supporting the implementation of safe systems of work. 4. Effective communication and interpersonal skills, including the ability to communicate respectfully with a variety of stakeholders from diverse backgrounds. 5. Competency in computer skills, including the use of Microsoft Office applications. About the role We are seeking a compassionate person who is keen to provide a seamless and high-quality service to clients in our beautiful cemeteries. The Crematorium Team Leader will be responsible for: - Supervision of a small team of Cemetery Workers (Crematorium) and participation in the day-to-day delivery of crematorium services. - Operate and maintain relevant equipment (e.g. cremators and trolleys), ensuring crematorium work floor and associated equipment cleaning duties are performed according to the required schedule. - Prepare, maintain and audit cremation and memorial records and update schedules and workflows accurately in Cemetery Records System (CRS). - In conjunction with the Crematorium Coordinator, assist in the coordination and delivery of on-the-job training for employees, including training in relation to workers health and safety in the Crematorium. - Assist with the formal site induction training of new employees. - Assist in the resolution of public enquiries and complaints, and report matters where appropriate to the Manager Operations and Crematorium Coordinator. - Liaise with internal MCB stakeholders (Booking Consultants, Memorial Services Officer) and external stakeholders (funeral directors), where required. - Assist in the review and development of crematorium policies, practices, and procedures. Why you want to work at the Metropolitan Cemeteries Board The MCB is an organisation with heart. Our work has an important role in supporting and caring for the WA community in times of grief. We provide a diverse and purposeful work environment that: - encourages innovation and continuous improvement - values self-leadership and emotional intelligence - provides opportunity to do rewarding and challenging work - provides flexible start and finish times, within operational requirements - provides ongoing training and development opportunities - remunerates you with Award based salary and leave entitlements plus 11.5% superannuation - includes employee assistance and wellbeing programs to ensure your physical and psychological health in the workplace. Equity and Diversity The MCB embraces diversity and believes that the best services come from a workplace where varied viewpoints are welcomed and encouraged every day. We are committed to creating an equitable and diverse workforce, and encourage applications from people with disability, Aboriginal and Torres Strait Islander people, people from culturally diverse backgrounds, women, youth and people from sexual or gender diverse orientations. If you have any access needs that may require adjustments to allow you to fully participate in the application and interview process, or alternative methods of communication, please contact Human Resources on 9383 5228. If you are an Aboriginal person who would like assistance with your application, please contact Jobs and Skills WA on 13 64 64. Further Job Related information For more information about these roles please contact Mr Chris Carter, A/Crematorium Co-ordinator – on 08 9383 5296. Please refer to the attached Job Description Form and applicant information kit to assist you in preparing your application. If you experience difficulties downloading any of these documents, please call Human Resources on (08) 9383 5228. Find out more about the benefits of working at the Metropolitan Cemeteries Board at https://mcb.wa.gov.au/our-organisation/employment-opportunities How to apply To be considered for an interview, please submit: - Your current CV outlining your work experience and skills as relevant to this opportunity. - A covering letter of no more than 2 pages outlining your working background and relevant skills and knowledge related to the role. Eligibility Requirements - The recommended applicant will need to provide a National Police Clearance prior to appointment that is less than 6 months old from date of issue or obtain one prior to appointment. A criminal conviction may not preclude you from gaining employment. - Australian permanent residency is a minimum requirement for permanent appointment to the West Australian Public Sector. To be eligible for a fixed term appointment you must have documentary evidence of your entitlement to live and work in Australia for the duration of the contract. Online application lodgement: Apply online by clicking on the “apply for job” button. Please ensure you have plenty of time to submit your application to allow for unanticipated problems, as late and pro forma applications will not be accepted. Position details Position Title: Crematorium Team Leader Agency: Metropolitan Cemeteries Board Location: Fremantle Unit/Division: Operations Southern > Southern Work Type: Permanent - Full Time Position No.: 1107 Closing Date: 2025-10-24 4:00 PM #J-18808-Ljbffr