Apply in 3 Minutes: Wintel and/or Azure System Engineers

Overview

The Australian Communications and Media Authority (ACMA) is an independent Commonwealth statutory authority responsible for the regulation of broadcasting, radiocommunications, telecommunications and some online content.

This work underpins our vision for a connected, informed and entertained Australia.

Who we are

The Corporate and Research Division's primary role is to enable and support the Agency to achieve its strategic priorities, performance targets and operational outcomes through the delivery of high quality, contemporary and innovative corporate services, best practice research and analysis, and targeted capability development.

The Digital and Technology Services (DTS) Branch provides digital and technology services to the Australian Communications and Media Authority (ACMA) and its stakeholders. The Branch works in a business partnership model with all ACMA divisions to enable regulation of communications and media to maximise the economic and social benefits for Australia. DTS has four key objectives:

- Manage Information and Cyber Security Risks, to protect, manage, detect, respond, secure information systems and platforms for the ACMA.

- Deliver Digital and Data Services, to provide the ACMA with end-to-end digital services and inform decision making through actionable insights resulting from the analysis of ACMA's data assets.

- Enable greater staff productivity through connection, collaboration, and efficiency.

- Enhance reliability and availability by establishing contemporary technology platforms that delivers modern business capabilities.

The ICT Platform Services and Support Section is charged with the development, implementation, and maintenance of ACMA's hybrid cloud infrastructure in accordance with agreed security standards and operating processes.

The section's responsibilities include:

- Managing the ACMA's ICT hybrid cloud infrastructure, application platforms and services including maintenance, increasing availability, improving reliability, and ensuring security standards are upheld

- Continuing to mature existing support services and design support services for new ICT capabilities

- Providing broad support across the branch by taking a lead role in the upskilling and education of staff by on-the-job experience and knowledge capture and sharing

- Supporting the Chief Information and Digital Officer in achieving quality outcomes efficiently and in accordance with best practice public sector ICT and digital service delivery, working across the branch

The section role directly supports the Chief Information and Digital Officer in achieving quality outcomes efficiently and in accordance with best practice public sector ICT and digital service delivery, working across the branch.

About the roles

The positions we have available are two Wintel Systems Engineers and an Azure Systems Engineer.

The Wintel System Engineer role is a high performing engineering role within the ICT Platform Services and Support Section. You will work across several areas, predominately focused on developing and maintaining the ACMA's on-premises infrastructure and applications. You will have a strong background in several technologies and can demonstrate an aptitude to develop hybrid cloud infrastructure-based skills into the future.

The Azure System Engineer role involves being responsible for designing, deploying and sustaining cloud solutions on the ACMA's Microsoft Azure platform and broader hybrid cloud environment using DevOps practices that are compliant with the ISM.

You will ensure the scalability, integrity and optimal performance of ACMA's cloud infrastructure, have a strong background in Microsoft cloud technologies and have operated in enterprise hybrid cloud environments. You will manage traditional IaaS Windows operating systems, and contemporary PaaS components, applying DevOps management and release constructs for the lifecycle of the services.

The key duties of the position include

Wintel System Engineer duties

- Take a lead role in the development and the maintenance of the ACMA's on-premises infrastructure and applications including ensuring support standards are met

- Create and maintain SOP documents for the on-premiss infrastructure and application environments

- Tune monitoring and alerting services within the on-premises infrastructure and applications ecosystem

- Support hybrid cloud adoption, delivering and integrating Microsoft solutions within a hybrid cloud infrastructure-based environment

- Provide technical guidance and expertise during new technologies initiatives

- Provide support alongside other team members for ACMA's ICT platform services

Azure System Engineer duties

- Design and implementation of cloud solutions that meet business requirements, leveraging Azure IaaS, PaaS, and first- and third-party SaaS

- The operational deployment, maintenance and continual improvement of Azure resources, ensuring they are configured and working as designed

- Monitoring system performance, troubleshoot issues, and optimize cloud environments for efficiency and cost-effectiveness

- Ensuring the security of cloud infrastructure and data, synthesizing and implementing security controls, best practices and ensuring alignment to organisational and Government security policy

- Automation of processes and deployments leveraging infrastructure as code and other programming constructs through DevOps methodologies and platforms

- Collaborate and work closely with DevOps teams, developers, and other stakeholders to ensure seamless integration and support the ongoing development and maintenance of cloud environments

- Work in a team to deliver a critical line of business service, engaging with architecture, operations and external suppliers to coordinate and manage the continual release of the product

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