Website Producer

Job Category: Banking and Financial Services

Through the merger of Bank Australia and Qudos Bank we’re creating a better, stronger and more resilient bank for our customers and employees. As one company with two trusted brands, we’re building on the strong foundations of our history and shared values as we bring together the best of both banks.

As Website Producer, you’ll support the user experience, customer experience and development initiatives for Bank Australia’s corporate website — the single largest touchpoint for new and existing customers. You’ll execute on the FY26 website roadmap, help shape the future of our digital experience, and ensure the site remains accurate, functional and on brand. Collaborating across divisions, you’ll deliver impactful website design and provide essential support across analytics, reporting and incoming work requests. Your background in website development and CMS will be key to delivering the BAU website program of work.

- We have big plans to become Australia’s leading purpose-driven bank.
- As a certified B Corp, we’re part of a global business community who meet the highest social and environmental standards, balancing profit and purpose.
- Every role and person in our bank is essential to bringing our values, purpose and aspiration to life.
- We offer flexible working options, competitive salary and 13% super.
- Our staff have access to a range of meaningful benefits to support their physical and mental wellbeing including 24/7 free counselling, free flu vaccinations and discounted gym memberships.
- We also support staff with study assistance, paid parental leave (regardless of gender), volunteer, bereavement, gender affirmation and family violence leave; and the opportunity for bonus annual leave.
- We support our staff to grow their careers through learning and development and an organisational culture where we reward and recognise innovation and values, not long hours.
- We are committed to building an inclusive culture and a diverse workforce that reflects the Australian community.
- We care for a conservation reserve – where we work with key partner organisations to protect threatened species and involve staff in conservation.

What you will be doing

- Deliver the FY26 website roadmap and support BAU activities across bankaust.com.au
- Manage and optimise the CMS (Webflow), ensuring technical accuracy and accessibility
- Collaborate with agencies to plan, test and implement quarterly optimisation sprints
- Maintain accurate, compliant product content across the website and partner platforms
- Monitor analytics and provide insights to improve conversion and customer experience
- Troubleshoot live service issues and manage incoming work requests
- Maintain documentation, audit logs and reporting for campaigns, certifications and compliance
- Use tools like Jira, Admation, Asana and Slack to manage workflows and stakeholder engagement

What you will bring

- Strong experience in a Website Producer role with strong CMS knowledge (Webflow or similar)
- Solid understanding of UX, accessibility, information architecture and digital optimisation
- Strong project management skills and ability to manage multiple stakeholders and priorities
- Experience with web analytics tools (Google Analytics, GA4, Tag Manager) and reporting
- Excellent communication, collaboration and time management skills
- High attention to detail and commitment to content accuracy and brand consistency
- Empathy for user needs and a passion for improving customer experience
- Tertiary qualifications in website development, IT or related field (desirable)
- Experience in financial services and personalisation strategies (desirable)
- Commitment to Bank Australia’s purpose, values, and B Corp ethos.

By submitting an application you agree to Bank Australia’s Privacy Policy for applicants and confirm that you are legally able to work in Australia. Bank Australia is an equal opportunity employer committed to sustainable development. We encourage people from different backgrounds to apply, including Aboriginal and Torres Strait Islander people, people from different cultural backgrounds and people with disabilities because we want to reflect the diversity of our communities. We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment process and supportive workplace.

Bank Australia reserves the right to withdraw this advertisement at any time. Candidates will be progressed as applications are received, rather than after the advertisement closure date.If you wish to be considered, please submit your application as soon as possible. Please note, the successful candidate will be subject to satisfactory background checks including but not limited to police and previous employment.

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