First Nations Customer Service Traineeship – School-Based | Commonwealth Bank

2 days ago

Adelaide, Australia NES Global Talent Full time

Overview

Please apply below First Nations Customer Service Traineeship – Sch...

Reference: BH-26923-2

Kickstart your deadly career with Maxima and the Commonwealth Bank in a School-Based Traineeship where you combine paid employment with completion of your secondary school studies. A School-Based Traineeship is a paid opportunity allowing students to gain firsthand industry experience while working towards a qualification that contributes to their High School Certificate. Students still attend school while working part time to complete their Traineeship.

Benefits

- Complete a fee free, nationally recognised Certificate II in Workplace Skills or Certificate III in Business

- Work one day a week in branch at the Commonwealth Bank

- Earn while you learn over two years with no study debt

- Contribute towards your High School Certificate

- Receive mentoring and support from a specialised and experienced Maxima Consultant

The Role

As a School Based Trainee, you will provide exceptional service to customers by working in the branch one day a week and attending school for the others. There are multiple opportunities available, due to commence early January 2026. Under the guidance of experienced mentors, your responsibilities will include:

- Welcome customers and offer exceptional service

- Assist with bank transactions, cash handling and savings needs

- Educate customers on digital banking services

- Provide relevant advice to customers

- Follow-up customer enquiries, delegating where required

About You

- Positive and proactive approach

- Willingness to learn and take initiative

- Ability to build rapport with a variety of people

- Great communication skills, written and verbal

- Strong work ethic; punctual and reliable

- Strong computer knowledge including Microsoft Office

Role Requirements

- Identify as Aboriginal and/or Torres Strait Islander

- Commencing Year 11 in 2026

- Aged 16 years or above (or turning 16 within 3 months of commencement)

- Able to provide 100 points of identification to complete a background check

- Able to work a week block during the January school holidays

About Maxima

Maxima’s First Nations Employment Team provides culturally safe and relationship-based practices to build your capacity in being deadly and successful. We provide a collaborative approach when providing coaching and mentoring in First Nations Traineeships, with regular in person visits and continuous support.

For further information or if you wish to have a yarn about our deadly traineeship program, please email IndigenousEnquiries@maxima.com.au

National Training Wage Award and conditions apply.

Company Background

Every day, Maxima works towards a better Australia by helping people into meaningful employment. We do this by connecting and supporting jobseekers and employers.

Add your CV and application details

First name *

Last name *

Enter your email address *

80

Suburb *

80

State *

Do you identify as a First Nation Australian (Aboriginal/Torres Strait Islander)? *

Yes

No

Prefer not to disclose

Are you currently at school? *

Yes

No

What school are you currently attending? *

100

What year are you currently in? *

Year 12

Year 11

Year 10

Year 9 or earlier

Tell us why you want to apply for this role?

400

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