 
						Only 24h Left Systems Support Analyst
3 weeks ago
About the Role
Established in 1959 and with over 56,000 members we’re a Mutual organisation supported by a dedicated group of hard-working professionals. By looking at our service, products and digital capabilities in an agile and collaborative way, we put the financial needs of our members at the forefront of what we do.
The role of the Systems Support Analyst is to provide support to business users, systems and applications by acting as the first point of contact for all incidents and service requests. The Systems Support Analyst will work closely with the Technology team and various internal and external stakeholders to implement and provide software, desktop and critical systems administration support, including cloud-hosted solutions in line with compliance, procedures and service levels of the Bank.
In addition to this, the key focus of the Systems Support Analyst will be to provide support for the core banking and business systems by working closely with the business and external stakeholders to configure the systems with approved changes, testing and implementing solutions on a timely basis through change management controls. You will also be involved in projects which transform our business with the aim to improve our member services and experiences.
This role is a perfect opportunity for an individual who has application, desktop, infrastructure, enterprise solutions and cloud support experience with a keen eye for detail and loves working in a fast-paced environment. You will be eager to learn and contribute actively to support our business. In addition to this, the role is a critical one in supporting systems across the business, as such, it may require occasional after-hours work, on-call and remote support when required by the business.
The key responsibilities of this role include:
- Ensuring all requests are logged into the IT Service Desk with clear and concise resolutions provided
- Creation of documentation and contribution to the IT Service Desk knowledge base
- Undertake daily routine tasks to ensure the availability of all systems
- Engage with relevant third-party stakeholders to support Australian Military Bank’s systems.
- Monitor and provide IT Support for applications, core banking systems, and systems administration, including cloud-hosted solutions, including virtual desktops
- Support business projects and initiatives
- Supporting users with remote tools
- Daily application support for banking and digital channel solutions
- Implementation of changes for banking and business applications
- Implementation of solutions and changes in accordance with change management controls
About you
This role is perfect if you have demonstrated application support and technical experience within the banking or financial services sector. You will be familiar with banking systems support or equivalent systems, have hands-on experience with Active Directory and cloud directory services and be able to work with external suppliers to resolve issues when required. You must be willing to learn and work closely with a fast-paced team.
You will have excellent oral and verbal communication skills, the ability to think quickly to resolve technical issues using your own initiatives and prioritising work to meet deadlines to ensure you are successful in this role as well as experience remotely supporting a diverse user base in a multi-site environment.
You will be working with people who are passionate about what they do every day, and you must be a team player who enjoys working alongside others and contributing to team activities.
Experience Required
You will have
- Relevant Information Technology degree/diploma
- A minimum 3 years’ experience working in IT service desk support
- Experience with ITIL practices and service management tools
- Excellent problem-solving skills and ability to troubleshoot technical issues
- Experience in the installation and maintenance of Microsoft Windows operating systems, Windows Server, Active Directory, Azure fundamentals and various Microsoft Office software products
- Ability to work independently and manage multiple tasks and projects
Benefits
Working with Australian Military Bank will provide you access to a great range of benefits including:
- Staff Banking product + Services discounts
- Novated Leasing options
- 4 weeks Paid Parental + Purchased Leave option
- Referral Reward Program
- Employee Assistance Program
- Annual Flu Shot + Blood Donor Leave
- Polo Shirt provided
- Service Awards
Probity check
As we are an Authorised Deposit Taking Institution, there is a requirement to complete the standard range of Credit,Police and Bankruptcy checks prior to commencement of employment.
Why Us
Australian Military Bank forms an integral part of the wider Defence community. We offer our staff competitive remuneration, discounts on banking and insurance products and ongoing learning and development programs. You will be provided with training and coaching on the job to provide you with the tools to be successful in this role. Australian Military Bank provides realistic progression opportunities nationwide and the opportunity to embrace new technologies and ways of working.
We thank you in advance for your interest, however, only those selected for a pre-screen and/or an interview will be contacted.
Australian Military Bank values diversity and is an equal employment opportunity employer
#J-18808-Ljbffr
- 
					
					
 City of Melbourne, Australia Team Global Express Pty Ltd Full time.Business Analyst – Payroll and People Systems page is loaded## Business Analyst – Payroll and People Systemslocations: Melbourne Victoriatime type: Full timeposted on: Posted Todaytime left to apply: End Date: October 26, 2025 (22 days left to apply)job requisition id: R67982At TGE, we’re building the future of work by investing in people,... 
- 
					
					
 Council of the City of Sydney, Australia Future Fund Full timeSenior Analyst, Performance & Analytics page is loaded## Senior Analyst, Performance & Analyticslocations: Melbourne: Sydneytime type: Full timeposted on: Posted Todaytime left to apply: End Date: October 14, 2025 (12 days left to apply)job requisition id: JR100249***About Future Fund***At the Future Fund, we’re for future minds – like yours.... 
- 
					  ▷ 3 Days Left! Senior Test Analyst4 weeks ago 
 Council of the City of Sydney, Australia Cochlear Limited Full timeSAP Testing Analyst - Manufacturing Execution systems page is loaded## SAP Testing Analyst - Manufacturing Execution systemslocations: Sydneytime type: Full timeposted on: Posted Todaytime left to apply: End Date: October 12, 2025 (11 days left to apply)job requisition id: R-622438## **Please submit your application as soon as possible, as we... 
- 
					  ▷ (Apply Now) Systems Analyst1 week ago 
 Council of the City of Sydney, Australia Infios US, Inc. Full timeSystems Analyst page is loaded## Systems Analystlocations: Sydney, Australia: Melbourne, Australiatime type: Full timeposted on: Posted 20 Days Agotime left to apply: End Date: October 24, 2025 (8 days left to apply)job requisition id: JR102264If you are looking for a meaningful career where people work and act with passion, rethink the existing... 
- 
					  Manager - Manufacturing [Only 24h Left]3 weeks ago 
 Council of the City of Sydney, Australia Cochlear Limited Full timeManager - Manufacturing page is loaded## Manager - Manufacturinglocations: Sydneytime type: Full timeposted on: Posted Todaytime left to apply: End Date: October 26, 2025 (22 days left to apply)job requisition id: R-622443## **Please submit your application as soon as possible, as we reserve the right to close this advertisement at any... 
- 
					  (Only 24h Left) Carer5 days ago 
 Council of the City of Sydney, Australia Anglicare Full timeCarer page is loaded## Carerlocations: Roden Cutler Lodge, Gordonposted on: Posted Todaytime left to apply: End Date: November 30, 2025 (30+ days left to apply)job requisition id: JR4854**Your opportunity**As a valued Carer at Roden Cutler Lodge in Gordon, you will provide high-quality, person-centred care that supports our residents to live with... 
- 
					  Legal Counsel3 weeks ago 
 Council of the City of Sydney, Australia Lendlease Corporation Full timeLegal Counsel page is loaded## Legal Counsellocations: Sydney - CBD, New South Wales, Australiatime type: Full timeposted on: Posted Todaytime left to apply: End Date: October 15, 2025 (13 days left to apply)job requisition id: REQ-7064416We are currently seeking a lawyer to join our Sydney based in-house legal team within the Lendlease... 
- 
					  ▷ (Only 24h Left) Plant Operator3 weeks ago 
 Council of the City of Sydney, Australia Fulton Hogan Ltd Full timePlant Operator page is loaded## Plant Operatorlocations: Eastern Creektime type: Full timeposted on: Posted Todaytime left to apply: End Date: November 5, 2025 (28 days left to apply)job requisition id: R22898## **Job Description**For over 90 years, Fulton Hogan has been delivering high-quality infrastructure to improve the lives of people every... 
- 
					
					
 Council of the City of Sydney, Australia International Netherlands Group Full timeGroup Treasury Controls Specialist page is loaded## Group Treasury Controls Specialistlocations: Sydneytime type: Full timeposted on: Posted 3 Days Agotime left to apply: End Date: October 25, 2025 (11 days left to apply)job requisition id: REQ-10103081At ING Australia, you will have the chance to build a career as unique as you are, with the... 
- 
					  ▷ [Only 24h Left] Acquisitions Manager2 weeks ago 
 Council of the City of Sydney, Australia InvestorKit Full timeABOUT INVESTORKIT InvestorKit is a premier buyers agency in Australia, renowned for its data-driven approach and high-performance culture. We specialise in helping clients achieve their financial goals through strategic property investments backed by comprehensive market analysis and insights. Our team is dedicated to delivering exceptional results and...