Field Service Technician

Join the team at Prescott’s, Inc. — where quality meets care.

Prescott’s is a leading medical device services company, trusted by healthcare professionals across the country. We specialize in the distribution and expert refurbishment of essential medical equipment, including sterilizers, surgical microscopes, pumps, monitors, anesthesia machines, and more. Our mission is to enhance the quality of healthcare by ensuring providers have access to reliable, high-performing equipment. If you're passionate about supporting the frontlines of care through innovation and service, we’d love to have you on our team.

This position will support Preventative Maintenance Medical — a subsidiary of Prescott's, Inc.

We are seeking a motivated and experienced Field Service Technician - Medical Equipment who will assume the role of a Sterilizer Field Service Technician to join our team at Prescott's, Inc. In this essential position, you will be responsible for servicing, repairing and installing medical sterilizers. Additionally, you will be tasked with generating new sales opportunities in your designated territory, ensuring our clients receive excellent service and support. The service territory is in Cambridge, Ohio and surrounding areas, so candidates must live in this state.

The salary for this role is $40,000 plus commissions.

Responsibilities

- Installation, maintenance and repair of Medical and Laboratory Sterilization and Disinfection of equipment at customer locations
- Respond to service calls promptly and effectively, troubleshooting and resolving equipment issues.
- Conduct routine equipment inspections and perform repairs to uphold our commitment to service excellence.
- Educate clients on our product offerings, demonstrating their value and impact on patient care.
- Manage and drive sales growth through effective territory management and customer engagement.
- Develop and maintain relationships with key stakeholders, including hospital administrators, surgeons and clinical staff.
- Ensure compliance with industry regulations and company policies.
- Participate in industry events and trade shows to promote our products and expand your network.
- Maintain accurate and up-to-date service records and documentation; manage all reporting about the health of customer's accounts.

Qualifications

- High School Diploma or GED.
- 1-3+ years of experience in medical device sales and service, with a proven track record of success.
- Strong technical acumen and familiarity with medical equipment- primarily sterilizers.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with clients.
- Demonstrated ability to meet or exceed sales targets consistently.
- Self-motivated and results-oriented with strong problem-solving skills.
- Willingness to travel within the assigned territory and manage time effectively.
- Ability to work independently and under minimal supervision
- Ability to handle multiple priorities and tasks in a fast-paced environment.
- Valid driver's license and clean driving record.
- Must be able to pass a background check and drug screen.
- Ability to lift and carry heavy equipment (up to 40 pounds).

What we offer

- Paid time off.
- Healthcare insurance (medical dental and vision coverage).
- Accident insurance, critical illness, and hospital indemnity insurance.
- Short term (employee paid) and long-term disability (employer paid).
- 401K plan with company matching.
- Car daily per diem and company cell phone.
- Continuous learning and development - offering opportunities for training, workshops, and certifications.
- Our fun and inclusive work environment celebrates diversity and fosters growth, making every day an opportunity to thrive.

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