
Field Service Technician
2 days ago
The Company
Our client is a market leader in access automation solutions, providing a full range of products and services to both consumer and industrial clients across Australia. With a reputation built on innovation, reliability, and technical excellence, they support a wide network of end-users, retail partners, and commercial customers. As the business continues to grow nationally, they are seeking a skilled and customer-focused Field Service Technician to join their team.
The Opportunity
This is a hands-on, autonomous role suited to a licensed electrician who enjoys working in the field, solving technical problems, and delivering excellent customer service. You will perform onsite servicing, provide training and support, and play a key role in maintaining customer satisfaction and product performance across various locations.
Key Responsibilities
- Conduct onsite diagnostics and repairs for automated access products
- Train and support end-users, retailers, and commercial customers
- Respond to emergency repairs and technical issues as needed
- Collaborate with sales and technical teams to ensure customer satisfaction
- Provide occasional support to warehouse and branch operation
Key Requirements
- A-Grade Electrical License or Unrestricted License (mandatory)
- At least 4 years' experience as a service technician (ideally in consumer or light industrial products)
- Valid Australian driver's licence with clean driving record
- Customer-focused and able to work independently
- Proficient with CRM systems and Microsoft Office
- Forklift and Working at Heights certificates (or willingness to obtain)
Benefits
- Work with a trusted and stable employer
- Company vehicle, tools, and uniform provided
- Supportive work culture with strong technical and customer service teams
Apply Now
If you're an experienced technician looking for a varied and rewarding field-based role, we want to hear from you. Submit your application today or contact us for more information. Please send your resume to quoting reference 18_960.Initial enquiries can be made to Tamara Goves on
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