Medical Receptionist

Want to move Australia’s heart health forward? Our team is our impact and our future. Join something special at Advara HeartCare.

Our Best Starts with You

At Advara HeartCare, we’re building something important. Something special.

For more than 20 years, our Australian-owned business has developed a proud reputation based on quality outcomes and patient care. We’re the largest cardiology provider in Australia, with more than 90 centres and 100 doctors. Now, we’re on a journey to providing even better healthcare. And that means we’re creating a workplace and culture where you can truly thrive.

Join us and help move Australia’s heart health and your career forward.

Your impact, with us

As our highly valued Medical Receptionist, you’ll use your skills and expertise to provide friendly administrative support to patients with a wide range of heart and cardiovascular conditions.

Based in our Hervey Bay Clinics, you are responsible and accountable for providing and achieving a high quality, accurate and efficient reception and administrative service to the practice and its patients.

You’ll make a meaningful impact by:

- Work efficiently in a fast-paced administrative role where patient care is our focus
- Act as the first point of contact to patients, greeting them on arrival and accurately processing relevant paperwork
- Adapt to and manage an environment where there is ongoing change and competing priorities
- Manage a large volume of telephone enquiries
- Billing and receipting of patient accounts
- Document scanning and reconciling daily banking
- Booking and rescheduling patient appointments for testing and consulting.
- Importing and distributing medical records and patient information
- Action and respond to Website enquiries and emails

What you’ll bring

To succeed in this role, you will have:

- Demonstrated ability to provide excellent patient care and customer service, ideally in a medical/healthcare environment
- Strong organisation and communication skills, with the ability to efficiently work as a proactive member of a multi-disciplinary team
- Experience in billing/receipting medical accounts, Medicare and DVA billing
- Exceptional phone manner and ability to handle a high volume of patient enquiries
- High attention to detail and the ability to adapt in a fast-paced environment.
- Positive and pro-active attitude to help and improve.

We would also love you to have:

- A mindset of collaboration and continual learning. You will seize opportunities to expand your skills and expertise, and you’ll be willing to share your knowledge and experience to help our company and people thrive.

Why Advara HeartCare

We’re a values-driven organisation where every person matters. Because whatever your role here, you are our impact, and you are our future.

We offer you meaningful work, a welcoming and supportive team culture, and the opportunity to help shape our journey to something that’s even better.

Here are some of the things we hope you’ll love about working with us:

- Your impact, with us.

At Advara HeartCare, you’ll use your skills and expertise to achieve better quality outcomes, deeper care and a bigger impact with an organisation that’s leading the way.

- Your growth, with us.

Develop new knowledge and skills at the cutting edge of our industry and progress your career in a fast-growing company that’s dedicated to what you do best.

- Your voice, with us.

When you join our team, you’ll be valued and heard. Truly. We’re listening to and investing in our people more than ever before, which means you get to shape our future while building yours. Because that’s how we will all thrive.

You’ll also enjoy a range of other benefits:

- The opportunity to work for one of the most influential healthcare providers, pioneering the way for innovation in cardiac diagnostics and treatment.
- Limited timeframe contract to cover 12 months' Maternity Leave plus an additional 2 weeks prior to the leave commencing.
- Part-time position, days of work - Tuesday, Wednesday and Thursday. Total of 19 hours per week, 10am-4:50pm each day
- Fast paced, high performing & agile working culture with lots of change due to our rapid growth.

Ready to shape our future while building yours?

Join Advara HeartCare and achieve more than you ever thought possible.

We are building something important here, something special. If this sounds like something you would like to be a part of, we invite you to click "apply now" and share your interest.

Advara HeartCare is an Equal Opportunity Employer that values the diversity of its people. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability.

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