15h Left: Relationship Analyst/Senior Relationship Analyst, Major Agribusiness Clients

Rabobank is the world's leading specialist in food and agribusiness banking. One of our key strengths lies in our people who have a deep understanding of agriculture and are committed to adding long-term value for clients. Our commitment to our employees and clients is at the heart of everything we do.

At Rabobank our culture is unique, because every day our people work knowing that we are all playing our part in supporting our farmers to feed the world. Our culture is focused on growing each other. We strive to create an open, balanced, and flexible workplace where people feel that they belong, can be open and honest and are supported.

About the role

The Relationship Analyst (Relationship MAC) forms part of the Regional Team, who collectively provide valuable prudential and client relationship support to MAC Account Managers to enable them to develop new business, manage existing client accounts and to enable our clients to reach their goals and aspirations.

An Analyst (Relationship MAC) is responsible for acting as an additional formal point of contact for client, client advisors, oversight of journey from client request to settlement, responsible for initiating all associated branch prudential management tasks, comprehensive CDD risk analysis in AML/CTF, KYC requirements and other associated day to day operational tasks.

Major Agribusiness Clients (MAC) segment focuses on a specific Country Banking client set, which are managed by our specialised MAC Relationship Managers. MAC aims to deliver a superior client service to our largest and most complex customers, supported by a dedicated deal team approach, offering specialist knowledge, research, product, and structuring expertise.

Key Responsibilities and Accountabilities:

- Actively support the MAC Account Manager(s) in responding quickly and efficiently to the requirements of new and existing clients.
- Promote a culture of recognising the value of collaboration by engaging in effective and valuable communication with MAC Account Managers and MAC credit Analyst in deal planning to meet client expectations.
- Actively engage in the preparation of all loan applications.
- Interpret and execute branch prudential management tasks, moderately complex CDD risk analysis in AML/CTF, KYC and other associated operational tasks.
- Utilise appropriate workflow tools and processes to provide key stakeholders with clear oversight on workload and capacity.
- Collaborate with MAC Account Managers and MAC Credit Analyst on client reviews in line with Bank policy and procedure.
- Monitor loan arrears and accounts in excess liaising with MAC Manager(s) and taking the appropriate action as directed from a commercial and prudential perspective.
- Always ensure compliance with the Bank's policies and procedures including Audit, Credit, Compliance and Business Continuity.
- Attend farm visits with Account Manager in negotiation with the Branch Manager.

To be successful you will have:

- Experience in a similar role or within banking, finance, or agriculture.
- Experience working within a customer service environment.
- Possess a strong understanding of client structures.
- Ability to interpret and execute branch prudential management tasks and other associated operational tasks.
- Ability to develop and maintain strong relationships with key internal and external clients.

What we're proud to offer you:

Rabo@Anywhere is our hybrid way of working at Rabobank and for Australia, which means we have a blend of time working between the office and home.

Wellbeing leave. These 2 extra leave days support greater work/life balance and is just another way we are helping our employees to lead happier, healthier, and more fulfilling lives.

Education Assistance Program. Rabobank values the development of its people and has a great Education Assistance Program to assist with professional development.

Parental Leave that supports you and your family while giving you the freedom and flexibility to enjoy this special time (Primary carer up-to 14 weeks paid leave).

Bonus and Additional Leave. We realise sometimes 4 weeks Annual Leave isn't enough At Rabobank we provide an incentive for eligible employees to receive 1 extra week Annual Leave and an option to purchase another 2 weeks Annual Leave.

Extra Insurance. Rabobank recognises that employees need to protect their financial wellbeing, in the event of serious illness, injury, or even death. Rabobank provides eligible permanent employees with employer-funded Death, TPD and Income Protection Insurance.

Rabo Workplace Giving program. As part of Rabobank's global Corporate Social Responsibility, Workplace Giving aims to encourage employees to contribute to our community. Rabo Workplace Giving program matches employee donations to selected Social Partners.

Our Values

Rabobank Australia values inclusion, belonging, and positive experiences for all. Our work environment, our benefits, and the way we live our values, "Client Driven", "Responsible", "Professional" and "Cooperative" make it a great place to work. We welcome applicants from diverse backgrounds. Please let our Talent Acquisition team know if you need any accommodations to make our opportunities more accessible to you.

Rabobank is not accepting submissions from recruitment agencies for this role.

You must hold valid work rights to be considered for this role.

The Application Process

This is our standard application process. It may vary by role.

Step 1: You Apply

Thanks for applying You will always receive a confirmation of your application by email. We review all the CVs and covering letters that we receive. We will let you know as soon as possible if we invite you for an interview.

Step 2: Interview

We invite you for one or more (online) interviews. We want to know if you fit the role and the team. You probably have many questions for us too. For some positions, we may also ask you to complete an assignment or assessment.

Step 3: Our Offer

Are you the new colleague we are looking for, and do you also feel happy with us? Congratulations You will receive a good offer from us. Before you start, we conduct a legal screening to ensure that our employees do not pose a risk to us and our customers.

Step 4: Welcome

Welcome to Rabobank We look forward to seeing you and can't wait to work together.

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Relationship Analyst/Senior Relationship Analyst, Major Agribusiness Clients (MAC)

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