Admissions - Marketing Executive (K-12)

Victoria School is proud to be the first school in Vietnam built and developed under UNESCO’s “Happy School” model. We believe that every child deserves to learn in a safe, joyful environment and have access to a world-class education. With a seamless 12-year educational pathway that integrates the best of both national and international curricula, we focus not only on academic excellence but also on holistic physical and emotional development—creating a truly happy experience for students, teachers, and parents alike.

We take pride in our team of highly qualified teachers and dedicated staff, supported by continuous training and professional development policies that empower each individual to achieve their career goals in a professional, collaborative, and inspiring environment. Joining the Victoria Education System is an opportunity to make a real difference—not only in the classroom but also in the community and the future of global education.

Working location

Job Description

1. Admissions:

Provide consultation to parents regarding tuition fees, academic programs, and school services via in-person meetings, phone calls, and social media channels.

Arrange campus tours, student assessments, and entrance interviews.

Guide school tours, prepare entrance tests, send offer letters, and assist with enrollment procedures.

Update student data and analyze recruitment performance.

Support and nurture parent relationships throughout the admissions journey.

Assist with front desk tasks, event check-in, and CRM data entry.

2. Customer Care:

Receive and handle feedback or complaints from parents, coordinating with relevant departments for resolution.

Share event information and conduct periodic parent satisfaction surveys.

Maintain positive relationships with parents to improve enrollment rates and student retention.

3. Offline Marketing & Communications:

Plan and organize student recruitment events on campus and at external venues.

Create communication materials: concepts, designs, articles, and content for multi-channel platforms.

Write content introducing the school, programs, and testimonials from parents and students.

Collaborate with external partners (e.g., language centers, educational organizations) to expand recruitment channels.

Monitor campaign performance and report on results.

4. Operations Support:

Supervise facilities and coordinate with departments to ensure service quality.

Assist with fee collection, monitor tuition payments, and send reminders to parents.

Requirements

- Education: College or University graduate, preferably in Education, Business Administration, Hospitality, or related fields.

- Experience: Prior experience in the education sector, customer service, or bilingual/international school environments is highly preferred.

- Communication: Strong communication and consultation skills, especially when working with parents and students.

- Work Style: Ability to work both independently and as part of a team.

- Organizational Skills: Excellent organizational and task management abilities.

- Computer Skills: Proficient in Microsoft Office tools including Word, Excel, and PowerPoint.

Experience in admission,school operations, or customer care in an educational setting is a plus.

English communication skills and familiarity with social media are advantageous.

- Positive, respectful, and courteous when interacting with parents, students, and clients.

- Consistently maintains a professional and confident presence.

Salary & Benefits

- Salary: Negotiable (based on qualifications, skills, and experience), commission on sales.

- Insurance: Social insurance, health insurance, personal income tax, and other benefits in accordance with state regulations.

- Health insurance: Additional healthcare coverage as per school policy.

- Leave: Public holidays and other leave entitlements according to school policy.

- Welfare: Birthday gifts, welcome gifts, participation in parties, company trips, and team-building activities.

- Lunch: Provided by the school.

- Scholarships: Tuition discounts for children/relatives enrolled in the Victoria School system.

- Training: Sponsored training programs and workshops conducted by internal and external experts.

- Career path: Clear opportunities for professional growth and promotion.

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