Patient Administration Clerk

10 hours ago

Bendigo, Victoria, Australia St John of God Health Care Full time $60,173 - $61,903 per year

Your role at St John of God Bendigo Hospital

To ensure the efficient running of the Patient Administration Services Department including Reception, Switchboard and Admissions/Discharges.

To provide an efficient and courteous customer orientated information service to patients, visitors and staff.

Applications will be considered for Full-time, Part-Time and Casual positions as they become available over the next six months.

The Position

  • Ensure the collection of all required data and the accuracy of all information.

  • Ensure patient medical record is available on admission.

  • Activate patient pager system.

  • Accurately and efficiently, complete admissions on IBA.

  • Consider at all times the needs of the Patient and the current Privacy legislation.

  • Ensure all documentation is clearly understood and signed by the Patient including claim form documentation.

  • Make welcome & attend to all visitor enquires including directing people.

  • Ensure the reception area is well lit, an appropriate temperature and neat and tidy at all times.

  • Perform all usual Switchboard functions including answering, connecting patients to requested numbers, message taking, paging as per script.

  • Ensure Stationery supplies are adequate and order as required (twice weekly).

You will have proficient knowledge of the health industry and health funds - Preferably within a hospital setting and understanding of medical terminology.

To succeed, you will have sound interpersonal skills and the ability to communicate effectively with hospital colleagues, patients, families, medical staff and members of the public and applicants must be available over a range of shifts.

Shifts times are:

Monday – Friday – 1500 Morning shift

Monday – Friday Evening shift

Saturday – Sunday Morning shift

Above all, patient care will be at the core of everything you do committing to and supporting our Mission and Values.

The Benefits:

  • Salary: $60173 to $61903 per annum(Pro rata for part time), plus 12% superannuation

  • Salary: $37 to $39 per hour (25% casual loading included), plus 12% superannuation

  • Full time/Part time/Casual position available

  • Salary packaging up to $18,550 on a range of benefits such as mortgage, rent, meal entertainment, holiday accommodation or other everyday living expenses as well as options to salary package benefits above the FBT cap on items such as:

  • Novated leasing 

  • work related expenses

  • self-education and

  • additional superannuation

  • A healthy work-life balance through flexible work options, additional purchased leave and well-being programs

  • Employee discount on St John of God Hospital & Medical Services and Private Health Insurance

  • Dynamic multidisciplinary team

For enquiries contact Jules Castleton, Team Leader Patient Admissions, on

At St John of God Health Care, we celebrate diversity and warmly welcome applications from people of all backgrounds.

Our commitment is to create a safe and nurturing environment for all children and vulnerable individuals in our care and proactively take steps to protect them from abuse, ensuring their safety and well-being.

Our inclusive culture fosters an environment that is respectful and secure, welcoming and accessible, and unified through our diverse community.

All caregivers employed by St John of God Health Care are required to be vaccinated from Influenza in order to fulfil the requirements of the role.

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