Organisational Learning Lead

478 George St, Sydney NSW 2000, Australia

Posted Tuesday 30 September 2025 at 2:00 pm

At EVT we believe in changing the game. Why? Because no one wants ordinary. If you're seeking to be part of the kind of wow-factor moments you can help shape, then you've come to the right place.

As market-leading experience creators, we bring to life some of the best-known brands and properties in entertainment, ventures, and travel. Our portfolio includes over 140 entertainment experiences like Event Cinemas and Moonlight Cinemas, 150 award-winning restaurants and bars, and 80+ hotels, including QT, Rydges, Atura, LyLo, and Thredbo. Our ventures include a ~$2.3B property portfolio and hotel management, just to name a few.

About the Role

The Organisational Learning Lead plays an important role in optimising the organisation’s learning management system (LMS), enhancing the quality and accessibility of learning offerings, and ensuring learning initiatives are aligned with organisational goals and workforce capability needs. This role combines technical expertise in LMS administration and eLearning tools with insight in learner engagement and continuous improvement.

Key Responsibilities

1. LMS Administration and Optimisation

- Lead the maintenance and optimisation of the LMS to ensure functionality, efficiency, and user accessibility.
- Manage end-to-end LMS operations including user accounts, content assignments, reporting, compliance tracking, and troubleshooting with internal and external stakeholders.
- Provide user support and training for employees, managers, and trainers on LMS navigation and use.
- Integrate third-party systems or AI tools into the LMS where applicable.
- Maintain data integrity within LMS and across integrated third-party systems.
- Monitor LMS analytics to inform improvements and ensure high learner engagement and course completion rates.
- Monitor learning metrics to inform broader People and Culture (P&C) analytic insights.
- Update and maintain existing online training packages to ensure they remain current, engaging and aligned with EVT standards.
- Maintain a scalable and sustainable digital learning content library, ensuring all materials meet accessibility and user experience standards.
- Collaborate with subject matter experts (SMEs) to translate traditional training content into digital formats.
- Apply AI tools to automate repetitive design or delivery of design to streamline content generation and personalise learning.
- Evaluate training courses regularly using learner feedback, performance data and business outcomes to assess effectiveness and relevance.
- Apply insights from evaluations to improve course design, delivery and alignment with EVT needs.
- Employ iterative and adaptive learning solutions based on learner feedback and behavioural data.

Stakeholder Engagement & Support

- Collaborate with business leaders, SMEs and P&C to align digital learning with current and emerging skill requirements.
- Provide expert advice on scalable best-practice learning design and deployment strategies to maximise impact and learner uptake.
- Create support materials (e.g., how-to-guides, FAQs) and training for employees to improve their confidence and independence in using the LMS and learning tools.
- Educate stakeholders on emerging tech in L&D and their practical applications.
- Own the online induction suite for new starters across all brands ensuring currency in business practice and brand alignment.

Skills & Experience

- Experience as a Learning and LMS specialist working in complex and matrixed organisations.
- Proven experience in managing end to end LMS administration.
- Expertise in learning design and evaluation.
- Excellent written and verbal communication skills.
- Ability to influence across all organisational levels.
- A proactive problem-solver, always eager to tackle challenges head-on.
- Experience in applying AI for generating learning content, expertise in e-learning authoring tools and LMS/LXP platforms.

Qualifications

- Tertiary qualifications in Education Technology, Instructional Design, Organisational Development, Human Resources or a related field (or equivalent experience).
- Certifications in LMS administration or eLearning authoring tools (desirable).
- Incredible team member discounts from your first day on-the-job.
- 50% off stays at EVT hotels - Rydges, QT, Atura, Lylo and more.
- $2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more.
- Awesome winter and summer savings and discounts at Thredbo.
- Rapid career growth opportunities through our EVT network.
- Local community involvement, volunteering and charitable giving.
- Australia and NZ/'s largest and most diverse experiences company.

Join EVT to become an experience creator, possibility maker, the ultimate Daymaker. Join and make a positive impact on our people, communities, and environment every day.

478 George St, Sydney NSW 2000, Australia

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