Community Ambassador

Overview

JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

At JLL, we see a Brighter Wayforward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.

We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.

JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.

What this opportunity involves

The Community Ambassador role offers an exciting opportunity to blend corporate hospitality expertise with workplace innovation, delivering premium client experiences across prestigious properties. This dynamic position is perfect for professionals with corporate, hospitality, or events backgrounds who want to elevate workplace environments through exceptional service delivery, strategic relationship building, and memorable guest experiences.

Key Responsibilities

- Welcome visitors, manage arrivals/departures, and maintain professional front desk operations
- Schedule conference rooms, coordinate events, and manage room setups with F&B services
- Oversee common areas, conduct floor walks, and manage desk/meeting room allocation
- Report maintenance issues, manage contractors, handle deliveries, and maintain supplies
- Operate switchboard and serve as central information point for building services
- Manage visitor registration, access cards, and building security compliance
- Process service requests, handle invoices, and maintain compliance documentation
- Function as emergency warden and support crisis procedures
- Work with facility management and service partners for daily operations
- Identify enhancement opportunities and suggest operational improvements

What this role is looking for

We’re seeking a polished professional with corporate hospitality or events experience who thrives in client-focused environments. Working onsite with the client, this role suits a proactive self-starter who delivers premium service while maintaining composure under pressure.

- Corporate office, hospitality, or events background with professional presentation standards
- Proven service delivery track record with ability to engage across all organisational levels
- Flexible can-do attitude handling diverse tasks from reception to event coordination
- Calm professional who effectively manages stress and rapidly changing situations

What you can expect from us

You’ll join an entrepreneurial, inclusive culture. One where the best inspires the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you.

Apply through the link REQ459843.

Location

On-site –Melbourne, VIC

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at accomodationrequest@am.jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page. I want to work for JLL.

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