Transit Manager

Division Name: Transperth Train Operations

Position No: 30598 & 30599

Closing Date: 2025-11-17 5:00 PM

Location: Perth

Job Type: Permanent - Full Time

About the Role

Transit Manager – Security

Make a real difference in public safety and customer experience across Perth’s rail network.

The Public Transport Authority (PTA) is seeking a motivated and experienced Transit Manager – Security to join the Transperth Train Operations team on a full‑time, permanent basis. Reporting to the Manager Security Services, this role plays a key part in managing security staff, responding to operational incidents, and driving continuous improvement across the network. You’ll be working in a dynamic, high‑impact environment where leadership, strategic thinking, and stakeholder engagement are essential.

Key Responsibilities

- Lead and manage frontline security operations, ensuring a safe and customer‑friendly environment across trains, stations, and rail reserves.

- Promote a customer‑focused culture, maintaining strong relationships with community groups, government bodies, and internal stakeholders.

- Drive continuous improvement by reviewing operational performance, implementing new systems, policies, procedures and practices.

- Contribute to the branch’s strategic and business planning process, ensuring frontline resources have clarity and understanding of expectations and service standards.

- Represent the PTA in emergency situations and large‑scale events, including liaison with WA Police and other agencies.

- Oversee investigations into Transit Officer conduct and contribute to EBA negotiations and industrial relations matters.

About You

To be successful in this role, you should possess:

- Strong understanding of modern security practices, legislation, and community safety principles.

- Proven leadership in managing large operational teams and implementing change initiatives.

- Excellent communication and negotiation skills, with the ability to build effective stakeholder relationships.

- Advanced problem‑solving and decision‑making skills, especially in high‑pressure or emergency situations.

- Ability to manage competing priorities and deliver outcomes in a fast‑paced, dynamic environment.

About Us

The Public Transport Authority’s vision is to be recognised as a leader in providing world‑class public transport services and solutions. Our purpose is to provide safe, customer‑focused, integrated, and efficient transport services that align with our core values.

At the PTA, we hold five core values dear: safety, respect, recognition, integrity, and sustainability.

Western Australia’s public transport system, under the PTA, is recognised as the best in Australia and one of the most efficient, clean, and safe networks globally.

You Can Expect

- Opportunities to grow through personal development and career pathways

- Health and Wellbeing programs including access to a free 24/7 onsite Gym

- Subsidised Corporate Apparel and Spectacles

- Supportive Team Environment

- Opportunity to join our Social Club offering savings and benefits all year round.

Further Information

Please refer to the attached Job Description Form (JDF) for full details about the position, including any specific requirements relevant to appointment.

Please contact Joe Apai, Manager Security Services, on (08) 9326 2870 for specific information about the role.

How to Apply

Applicants are requested to provide the following:

- A comprehensive CV with two work related referees.

- A written application (of no more than two pages) outlining your experience and addressing the Core Competencies and Management and Leadership Selection Criteria as per the JDF.

Applicants are requested to apply online using the ‘Apply for Job’ button at the top/bottom of the screen. Please note the closing date and time, as no emailed, late or pro forma applications will be accepted.

All applications must be submitted through the PTA website, or the WA Government jobs portal. Applications received via other platforms will not be considered.

You will be required to complete the PTA Integrity and Qualification Consent Form and an Australian National Police Clearance should you become the recommended applicant through the recruitment process.

Equal Opportunity

To be eligible to work permanently at the PTA you must be either an Australian Citizen, have Permanent Residency status or hold a current visa with permanent working rights in Australia.

The PTA is an equal opportunity employer and encourages people with disability, Aboriginal and Torres Strait Islander people and persons from culturally diverse backgrounds to apply.

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