Senior ProServe Account Executive, AWS Professional Services

2 weeks ago

Sydney, New South Wales, Australia Amazon Full time
The Amazon Web Services Professional Services (ProServe) team is seeking a dynamic ProServe Account Executive (PAE) to join our
team at Amazon Web Services (AWS). In this role, you'll be responsible for engaging new and existing customers in transformative
projects involving IT Strategy, distributed architecture, and hybrid cloud operations. You'll work closely with ProServe Cloud
Architects, Engagement Managers, and Delivery Consultants to drive customer success and business growth. As ProServe's
customer facing relationship owner you'll be primarily focused on understanding and defining business outcomes for customers by
building trust, identifying applicable AWS Professional Services offerings, and creating proposals and securing customer signoff of
SOW's. Following project launch, you will stay connected with the customer to ensure we are delivering the agreed customer
business outcomes (CBO) as outlined in the SOW.

Your experience in selling services within the technology/consulting sector, will equip you with the ability to translate technical
concepts into business value for customers. You will demonstrate proficiency in business development, executing sales
methodologies and managing CRM systems coupled with strong analytical, problem-solving, and project management abilities. PAEs
performance will be measured against key metrics including but not limited to Revenue, Billable Bookings, and customer satisfaction
(CSAT).

The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes
when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise
cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific
outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which
cover a variety of solutions, technologies, and industries

Key job responsibilities

• As an experienced services sales professional, you will be responsible for:

• Leading business development efforts by engaging customers and driving high-value engagements

• Collaborating with Amazon Global Sales (AGS) representatives to ensure a coordinated approach for key accounts

• Creating proposals, securing customer sign-off on Statements of Work (SOWs), and ensure successful project delivery

• Monitoring ongoing projects to ensure delivery of agreed CBOs and maximize revenue potential

• Advocating for customers while balancing AWS business objectives

About the team
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Why AWS
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.

Inclusive Team Culture
Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
• 5+ years of experience in technology sales or account management.

• Experience with sales targets, business development, and driving customer satisfaction

• Experience with cloud technologies and IT strategies

• Bachelor's degree in Computer Science, Engineering, related field, or equivalent experience
• Excellent communication, presentation, and negotiation skills

• Ability to build and maintain C-level client relationships

• Financial acumen with the ability to analyze and report on key performance metrics

• Technical proficiency to understand and articulate AWS services and solutions

• Strategic thinking and problem-solving skills

• Excellent storytelling and active listening abilities

Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

IDE statement:
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

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