Cloud Services Specialist

6 days ago


Sydney, New South Wales, Australia Amazon Web Services (AWS) Full time

About the Role: As a Technical Account Manager at Amazon Web Services, you will be a valued member of the Enterprise Support team who leads our customer's to build and run their applications on the AWS platform. You will work backwards from customers to define a support strategy, deliver expert advice on AWS services, assist with project launches and assist with operational issues.

About the Team: Our team is diverse and inclusive, with employees from various backgrounds and experiences. We value diversity and encourage candidates from all walks of life to apply. At AWS, we believe that everyone deserves an equal opportunity to succeed.

About the Benefits: As an employee at Amazon Web Services, you will enjoy a range of benefits including flexible working hours, comprehensive health insurance, and access to cutting-edge technology. You will also have opportunities for career growth and development, with mentorship and training programs available to support your progress.

About the Job Description: In this role, you will be responsible for providing technical guidance and advocacy to our customers, ensuring that they get the most out of their AWS experience. You will work closely with our sales teams to identify new business opportunities and develop strategic partnerships with key customers. Your expertise will help drive the adoption of AWS services across the enterprise.

About the Requirements: To be successful in this role, you will need 5+ years of technical engineering experience, with a strong understanding of operational parameters and troubleshooting for compute/storage/networking/CDN/databases/DevOps/big data and analytics/security/applications development in a distributed systems environment. You will also need internal enterprise or external customer-facing experience, with the ability to clearly articulate and present to small and large audiences.



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