Feedback Business Partner

3 days ago

City of Melbourne, Australia Nationwide Group Full time

Overview

- Join a dynamic team committed to enhancing customer satisfaction and operational excellence.
- Take charge of managing customer feedback and incident cases to drive positive change.
- Collaborate with diverse stakeholders and contribute to the evolution of quality management systems.
- Shape the future of our business through innovative process improvements and strategic insights.

Discover Nationwide Group

At Nationwide Group, we are dedicated to providing exceptional service through innovative solutions and unwavering commitment to quality. Our team embodies a culture of continuous improvement and collaboration, ensuring that we not only meet but exceed customer expectations.

As a pivotal player in our Quality Department, you will contribute to maintaining and enhancing our Quality Management System, ensuring it remains compliant and effective while fostering an environment that thrives on feedback and improvement.

Your Role in the Quality Journey

As a Feedback Business Partner, you will be at the forefront of managing customer feedback cases and incident reports. Your expertise will ensure that we effectively address concerns, mitigate risks, and identify opportunities for improvement. You will play a crucial role in fostering relationships with both internal and external stakeholders, ensuring seamless communication and collaboration.

- Manage feedback case resolution and provide timely updates to customers.
- Oversee incident case management and coordinate necessary repairs and consultations.
- Collaborate with the Quality team to uphold compliance with all relevant laws and standards.
- Analyse feedback data to uncover trends and recommend actionable improvements.

Who You Are: The Ideal Candidate

You are a proactive problem solver with a passion for quality management and customer service. Your ability to communicate clearly and build relationships will be key to your success in this role.

- 2-3 years of experience in Engineering, Business, or related fields.
- Familiarity with risk management, process management, and ISO systems.
- Strong analytical skills with a knack for identifying improvement opportunities.
- Current Victorian Driver’s Licence.

If you thrive in a culture of continuous improvement and are eager to make a meaningful impact, we want to hear from you

Join Us and Enjoy a Rewarding Career

At Nationwide Group, we offer a supportive work environment that values diversity and inclusion. Enjoy competitive salary packages and benefits tailored to enhance your professional journey.

If you are ready to take the next step and be part of a transformative team, apply now and let’s shape the future together

Apply Now

#J-18808-Ljbffr

  • People & Culture Business Partner

    4 days ago

    Melbourne, Australia Konica Minolta Business Solutions Australia Full time

    Ready to make a meaningful impact across a dynamic region? We’re seeking a proactive and experienced People & Culture Business Partner to join our team and play a pivotal role in shaping a high-performing, inclusive, and engaged workforce. About the role As a P&C Business Partner, you’ll work closely with operational leaders in Melbourne and Adelaide to...

  • People & Culture Business Partner

    4 days ago

    Melbourne, Victoria, Australia Konica Minolta Business Solutions Australia Full time $80,000 - $120,000 per year

    Ready to make a meaningful impact across a dynamic region?We're seeking a proactive and experienced People & Culture Business Partner to join our team and play a pivotal role in shaping a high-performing, inclusive, and engaged workforce.Konica Minolta is innovative, robust and continually evolving. From printing, scanning and copying to cloud storage and...

  • People & Culture Business Partner

    4 days ago

    Melbourne, Victoria, Australia Konica Minolta Business Solutions Australia Full time $80,000 - $120,000 per year

    Ready to make a meaningful impact across a dynamic region?We're seeking a proactive and experienced People & Culture Business Partner to join our team and play a pivotal role in shaping a high-performing, inclusive, and engaged workforce.About UsKonica Minolta is innovative, robust and continually evolving. From printing, scanning and copying to cloud...

  • Business Partner

    3 days ago

    City of Melbourne, Australia Australia and New Zealand Banking Group Limited Full time

    Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Department: Property - End User Experience Location: Docklands About Us At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers. About the...

  • Business Partner Finance

    4 weeks ago

    City of Melbourne, Australia Alfred Health Full time

    Alfred Health is a leader in health care delivery, improvement, research and education. We are the main provider of health services to people living in the inner southeast suburbs of Melbourne, from ambulatory to inpatient and home and community-based services. On 1 January 2026, Alfred Health will come together with Kooweerup Regional Health Service,...

  • HR Business Partner

    3 weeks ago

    City of Melbourne, Australia Ray White Full time

    Our newly created role of HR Business Partner based in Melbourne will have the experience and confidence to partner with a client group across various divisions and leaders throughout the business to deliver on key HR objectives and initiatives. The role will report to our Head of HR based in Brisbane. Key Responsibilities - HR Service Delivery: -...

  • HR Business Partner

    3 weeks ago

    City of Melbourne, Australia VMCH Full time

    - Permanent position based in Melbourne, 2 mins from Parliament Station - Supportive and fun team | 1 day working from home - Enjoy the benefits of Not-For-Profit salary packaging About the role VMCH has an opportunity for an experienced HR Business Partner to join us. This role is responsible for providing quality HR services and support the achievement...

  • Business Partner HR

    2 days ago

    Melbourne, Australia TaylorMade Golf Company Full time

    TaylorMade Golf is a leading manufacturer of high-performance golf equipment with a long history of creating innovative industry-leading products. We are seeking a proactive HR Business Partner to join our team, providing frontline HR support across the dynamic business for a start in late 2024 or early 2025. About You You are a seasoned HR Business...

  • HR Business Partner

    7 days ago

    City of Melbourne, Australia FTI Consulting, Inc Full time

    HR Business Partner (12 month mat leave cover) ABOUT THE OPPORTUNITY: - This is a 12 month fixed term contract FTI Consulting is a global business advisory firm dedicated to helping organizations manage change, mitigate risk and resolve disputes: financial, legal, operational, political & regulatory, reputational and transactional. With more than 7,900...

  • IT Business Partner

    1 day ago

    City of Melbourne, Australia Programmed Full time

    Position Title: IT Business Partner - APAC Reports To: Head of APAC IT Operations Job Type: Full-Time Job Summary The IT Business Partner – APAC acts as a liaison between IT and business units across the Asia-Pacific region. This role is responsible for driving value through technology solutions and ensuring operational excellence in IT procurement,...