Quality Assurance Lead

4 weeks ago

Geelong, Australia GMHBA Limited Full time

At GMHBA, every day is a chance to make a real impact on people’s lives. Join our people-focused, not-for-profit health insurer and enjoy a flexible workplace, supportive culture, and a rewarding regional lifestyle. For 90 years, we’ve put our members, and our people, first. Make your career meaningful with GMHBA.

Job Description

About the opportunity:

We’re looking for an experienced Digital Quality Assurance Lead to help shape the future of GMHBA’s digital experience. As part of our collaborative Digital Customer Experience team, you’ll ensure our digital platforms are reliable, intuitive, and deliver exceptional value for members.

You’ll play a key role in delivering quality software releases and digital enhancements through hands-on functional, regression, and automation testing. Working closely with developers, business analysts, and product owners, you’ll refine testing requirements, champion QA best practices, and drive continuous improvement. This is a leadership role with 1 direct report.

What You’ll Do

- Ensure exceptional digital experiences for GMHBA members through thorough testing and quality assurance.
- Design, execute and automate functional and regression test scripts to support software releases.
- Collaborate with developers, analysts and product owners to refine requirements and drive continuous improvement.
- Strengthen our QA automation framework and identify opportunities to boost efficiency.
- Report on test outcomes and share insights that improve speed, reliability and member experience.

Desired Skills and Experience

About You

- Minimum 3 years’ QA experience, with strong attention to detail and a focus on delivering high-quality digital solutions.
- Hands-on experience in an Agile environment, collaborating closely with developers and end-users to build and validate robust test cases.
- Skilled in developing and maintaining test cases using test management software (e.g., TestRail) and managing tasks through tools like JIRA or DevOps.
- Excellent communication and documentation skills, with the ability to clearly report test outcomes and collaborate across teams.

Diversity & Inclusion:

At GMHBA, we are committed to building a diverse and inclusive workplace where everyone feels respected, valued, and empowered to be their authentic selves. We believe that inclusion strengthens our organisation, enriches our culture, and allows us to better support our members, patients, and communities. We actively welcome and encourage applications from people of all backgrounds, identities, and experiences.

We are an Equal Employment Opportunity employer and welcome applications from all qualified candidates.

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