[Apply in 3 Minutes] Showroom Specialist

What you will do

As the showroom specialist you will assist with the day to day operations in the showroom. Your daily tasks will include guest relations, customer service assistance, events coordination as well as visiting certain customer accounts. You will also visit specific accounts, develop relationships and generate direct sales through those accounts. You will play a key role in enhancing our showrooms within targeted local industries (builders, architects, designers, commercial, etc.). You will proactively reach out to clients to achieve individual and team goals. You will network and find business through events hosted at our showroom and showrooms as an integral part of this role.

- Welcome and engage every customer and provide the best customer experience, with the goal of developing long term relationships and fostering brand loyalty.
- Assist all walk-ins and customers with appointments that arrive at the showroom.
- Provide support face-to-face, over the phone and via email to help customers understand the benefits of the Cosentino brand.
- Develop and build relationships with design firms in the area. Manage the relationship through face-to-face visits outside of the showroom and generate sales through them according to sales goals.
- Support the sales team by preparing sample shipments for customers and end users, checking stock for materials when requested, and highlighting stock issues to help achieve and exceed sales targets.
- Work with the City Manager and Showroom Managers to increase traffic within the City Center and leads.
- Register visits and leads in Salesforce.
- Organization and Administration responsibilities: organize and plan events in advance, coordinate content and ensure qualified attendees; execute events (invitations, catering, logistics, publicity, mailing).
- Ensure daily entry of all customer visits in Salesforce.
- Ensure the showroom is maintained in good condition, including cleanliness of furniture, equipment, supplies and placement of marketing materials.
- Manage and maintain the showroom, including ordering and stocking supplies, maintaining equipment, and attending visitors daily and during events.
- Manage administrative tasks required for suppliers.

What you need to succeed

Professional Experience

- 2+ years experience in sales
- 1+ year experience in a retail showroom environment providing excellent customer service with a proven track record generating leads and converting them into sales
- Preferably 2+ years experience in the interior design industry

Knowledge

- Proven success in Sales, Marketing and Customer Service
- Knowledge of the building or decoration market (desired)

Academical Background

- High School Diploma or GED
- Bachelor’s degree in interior design, architecture or similar (desired)

What we do offer

You will join a company with an international mindset and presence in 100+ countries, a growth story sustained by innovation with products such as Silestone, Dekton and Sensa by Cosentino, and opportunities to develop your career through challenging projects.

About Cosentino

Cosentino is a global leader in architectural and decorative surfaces, inspiring people through innovative and sustainable spaces. We operate in more than 100 countries and are committed to equal employment opportunity for all employees. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to protected characteristics.

If you require accommodation during the application process, please contact the People Department at the provided contact information.

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