Account Director

2 days ago

Adelaide, Australia Pointer Pty Full time

Exciting Opportunity to join a Digital Marketing Agency as an Account Director 🚀 - Watch Video

Account Director – Fully Remote (AEST) | $120K–$140K Base + OTE Own the revenue. Drive the growth. Lead the partnerships.

WP Creative isn’t your average web agency.

They're Marketechs™ - the strategic, technical engine behind some of Australia’s most ambitious B2B marketing teams.

They don’t just design websites. They help marketing leaders turn underperforming sites into real revenue growth.

And now, they’re looking for a senior Account Director to take full ownership of existing client revenue, deepen relationships, and drive account expansion.

Why This Role?

$120K–$140K base + OTE

100% remote, work anywhere on AEST hours

Lead the entire post-sale journey, from onboarding to expansion

Work closely with high-calibre Australian marketing teams

Step into a role that combines strategic thinking with day-to-day commercial impact

What You’ll Actually Do:

Own the total revenue for a portfolio of growth-stage accounts

Be the bridge between delivery and growth, leading onboarding, QBRs, renewals, and strategic upsells

Spot and act on expansion opportunities across care plans and new projects

Partner with Project Managers and offshore delivery teams to ensure top-tier execution

Coach the team to elevate client experience and deepen retention

Streamline processes across HubSpot and ClickUp to make growth scalable

Review creative outputs, steer delivery quality, and always tie it back to the business outcome

What Success Looks Like:

Clients stay longer, grow faster, and refer more

Monthly recurring revenue goes up, and so does Net Revenue Retention

You build repeatable systems that make post-sale growth more predictable

You become the trusted face of WP Creative’s strategic value

What We’re Looking For:

3+ years in strategic account management, client success, or post-sale growth

Proven track record owning and growing account revenue (this is not a passive AM role)

Deep understanding of websites, SEO, CRO, and digital strategy

Experience selling into Australian marketing teams (mid-market, B2B)

Calm, confident communicator who adds value in every conversation

Comfortable leading teams, managing offshore delivery, and jumping into detail when needed

Tools You'll Use:

HubSpot – for pipeline, communication, NPS, and expansion

ClickUp – for project workflows and PM visibility

Google Workspace, Loom, Fireflies, AirCall

Why Join WP Creative?

You won’t be chasing leads, you’ll be leading outcomes

You’ll work with a mature, tech-savvy delivery team ready to back your vision

You’ll have real autonomy and leadership trust

This is the senior seat at the table for someone ready to own the number—and build the playbook as you go

👉 Sound like your kind of role? Apply now or reach out to Cameron Morgan directly to skip the queue.

This role is to be filled by Pointer, it is not for Pointer. The successful candidate will also receive 12 months of ongoing training and support, including advanced training programs and access to communities for professional growth - All of which is provided by Pointer in addition to internal programs.

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