Food and Beverage Supervisor
4 weeks ago
About Us
Sage Hotel Ringwood offers contemporary comfort with 120 modern rooms, nestled atop the Eastland Shopping Centre in Ringwood. With easy access to shopping, dining, and entertainment, our hotel features free Wi‑Fi, co‑working spaces, a gym, conference facilities, an on‑site restaurant (90 seats), bar (55 seats), in‑room dining, and versatile function spaces for up to 200 guests. We're looking for a passionate Food and Beverage Supervisor to join our dedicated team and help deliver exceptional guest experiences.
Food and Beverage Supervisor Overview
As a Food and Beverage Supervisor at Sage Hotel Ringwood, you will be responsible for overseeing the daily operations of our food and beverage services. You will play a key role in delivering outstanding service, fostering a positive work environment, and driving revenue growth. This is an opportunity to bring your passion for hospitality and commitment to excellence to a dynamic team.
LOCATION: Ringwood, Victoria
Key Responsibilities
Financial Returns
- Accurately record Food & Beverage orders and sales, ensuring timely processing of all cheques.
- Monitor and drive sales incentives, upselling programs, and provide recommendations to the Food & Beverage Manager.
- Assist with pricing structure adjustments and revisions across all menu channels.
- Monitor and manage expenses and ensure stock levels, storage, and equipment usage are efficiently controlled.
Revenue Management
- Keep the team informed about hotel offerings and food & beverage activities.
- Maintain the setup of the restaurant, bar, and back‑of‑house areas to ensure they are always fresh and functional.
- Attend department meetings and contribute feedback and suggestions.
- Supervise the team to ensure consistent service standards and assist in developing strategies to boost revenue and guest loyalty.
Guest Experience
- Uphold professional standards within the team and assist with training and induction of new team members.
- Ensure shifts are adequately staffed and work hours are accurately recorded.
- Provide hands‑on supervision of all food and beverage operations to ensure a flawless guest experience.
- Ensure compliance with Responsible Service of Alcohol principles and maintain high levels of staff certification.
- Report incidents and accidents following proper procedures.
Qualifications & Skills
- Experience in a similar Food and Beverage supervisory role.
- Strong leadership and interpersonal skills.
- Ability to manage and motivate a team to exceed service expectations.
- Passion for delivering outstanding guest experiences.
- Excellent communication skills and attention to detail.
- Understanding of food and beverage operations, including stock management and pricing strategies.
- Responsible Service of Alcohol certification.
Requirements
- Previous experience in a similar role preferred, but not required
- Strong communication and interpersonal skills
- Ability to work effectively in a fast‑paced environment
- Attention to detail and a commitment to delivering high‑quality service
- Positive attitude and willingness to learn
- Flexibility to work various shifts, including weekends and holidays
Why Join Us?
At Sage Hotel Ringwood, we value passion, accountability, integrity, and respect, both for our guests and each other. As a Food and Beverage Supervisor, you will have the opportunity to grow and develop your skills in a supportive and dynamic environment. Join a team where your contributions will make a real impact
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