15h Left: Senior Learning and Development Officer

About the Port

The Port of Townsville Limited (thePort) has been actively shaping the future of Townsville and NorthQueensland for 160 years. Today, we are Australia’s largest port for zinc, lead, copper, sugar and fertiliser. Additionally, we handle more motor vehicles and containerised goods than any other port in Northern Australia. The goods that flow through our ports are grown, mined, manufactured and used to better the lives of more than 800,000 people across a vast catchment area, spanning from Hinchinbrook to the Burdekin and west to Mount Isa.

On average, more than 8 million tonnes of goods, worth more than $10 billion, cross our wharves each year. Thanks to our customers, we are one of the country’s most diverse ports, linking more than 30 different commodities to 130 ports in 44 countries. The Townsville port is also an increasingly strategic forward mounting location in Australia’s Defence capabilities, as well as an important tourism enabler due to its modern dedicated cruise ship terminal.

Working with us

The Port of Townsville is expanding its team of passionate and innovative professionals as we undergo a period of significant and sustainable growth. We are currently undertaking the biggest port expansion in our history, trade volumes are expected to triple by 2050 as new projects in rare earth, critical minerals and renewable energy come to realisation and demand for Defence and cruise shipping capacity is rapidly increasing.

In the coming years we will be challenged to continue to deliver highly competitive day to day port operations, drive improvements in sustainability across all areas of the business and deliver major capital works projects that will ensure our capacity to facilitate the trade demands of the future.

Are you a proactive and ambitious individual with a passion for making a real impact? This is your chance to be part of a collaborative and forward‑thinking environment where your ideas and contributions will be valued.

The Port provides a supportive workplace culture that is committed to improving diversity and fostering inclusivity. With a strong focus on nurturing growth and continuous learning, you’ll have the resources and guidance to excel in your role and beyond.

About the role and you

The Senior Learning and Development Officer plays a pivotal role in shaping the Port’s workforce capability by leading the design, delivery, and evaluation of learning strategies that directly align with organisational objectives and Port Vision 2050. This role provides strategic oversight of the Port’s Annual Learning Plan, ensuring investment in learning and development delivers measurable outcomes, closes skill gaps, and supports long‑term succession planning and talent growth.

At an operational level, the position is responsible for creating and facilitating engaging learning experiences, managing the learning and development budget, and leveraging data to align programs with current and emerging workforce needs. Working collaboratively with leaders, subject matter experts, and external partners, the Senior Learning and Development Officer drives employee growth, enhances organisational performance, and fosters a culture of adaptability, continuous improvement, and career progression across the Port.

Experience you’ll need

To be successful in the role, you will require:

- Develop and implement strategies and frameworks for learning and development to address skill gaps and organisational objectives.

- Coordinate and oversee the execution of the Port's Annual Learning Plan, including the management of the year‑on‑year budget allocated for training and development initiatives.

- Collaborate with Port leaders to conduct comprehensive assessments, identify organisational and individual learning needs and gather feedback and insights on skill gaps.

- Develop and implement remediation plans to close skill gaps, ensuring compliance with industry standards.

- Analyse workforce trends to align learning and development strategies with current and future workforce requirements.

- Assist with succession planning and talent mapping, with oversight into the workforce’s skills and capabilities.

- Create engaging training content in multiple formats (e‑learning, instructor‑led, blended learning, etc.) to meet diverse learner needs.

- Facilitate training sessions and workshops, both virtually and in‑person, ensuring high levels of engagement and learning retention.

- Support and coach employees and leaders in using development tools and learning resources effectively.

- Coordinate with external vendors or consultants for specialised training as needed.

- Act as a change agent, encouraging employee engagement in development opportunities and career advancement.

- Prepare reports on learning outcomes, ROI, and programme effectiveness for leadership review.

- Attach your current resume and a cover letter to your application.

- Applications close 11pm Sunday, 26 October 2025.

We value and celebrate the diversity of our community and recognise that it enriches our workplace. We strongly encourage applicants from all backgrounds to apply, confident that you will be met with respect and consideration. We are committed to ensuring our working environment is safe and welcoming.

If you are an applicant who faces challenges due to cultural barriers or disabilities, please know that we are here to support you throughout the application process. We strive to create a welcoming and accessible recruitment experience for all candidates, and we encourage you to approach us if you require any assistance or accommodations.

Together, let’s build a workforce that thrives on inclusivity and embraces the strengths that everyone brings to our team.

Port of Townsville Limited is an Equal Opportunity Employer.
Aboriginal and Torres Strait Islander people are encouraged to apply.

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