VDC M365 Solutions Engineer

Veeam, the #1 global market leader in data resilience, believes businesses should control all their data whenever and wherever they need it. Veeam provides data resilience through data backup, data recovery, data portability, data security, and data intelligence. Based in Seattle, Veeam protects over 550,000 customers worldwide who trust Veeam to keep their businesses running.

This role resides in the specialist sales organization and reports to the WW solution engineering leader of the Veeam Data Cloud M365 business. The role will partner closely with the Veeam Data Cloud M365 sales specialist to drive world-class sales experiences for customers. The role will also work closely with the Veeam Field sales roles –the account executive and solution engineer.

This role is accountable to win the technical decision on large, complicated M365 data protection opportunities. This role is the technical expert on Veeam’s M365 data protection products and will need to know detailed product capabilities, demonstrate the product in opportunities, oversee proof of concept tests with customers and explain the benefits of Veeam’s technical solution.

This role will be responsible for being up to date on Veeam product capabilities, product roadmap, M365 Backup and the M365 product set. This role will also be accountable for knowing top compete plays in the M365 data protection space against Veeam’s top competitors.

This position is based in Australia and may require occasional travel across the Asia Pacific & Japan (APJ) region as business needs arise.

Responsibilities:

- Drive revenue: be an expert on Veeam Data Cloud M365 and progress deals by winning the technical decision
- Technical expertise: present deep, technical subject matter expertise on Veeam Data Cloud M365 and M365 Backup, including staying current on product features, competitor features
- Customer engagement: collaborate with the sales team to engage customers, identify needs, craft compelling and tailored product demonstrations and recommend solution designs
- Solution design: Architect Veeam Data Cloud M365 solutions aligned with customer objectives and industry best practices
- Proof of Concepts (PoC): Participate in developing and executing PoCs to validate the effectiveness and suitability of Veeam solutions in the customer’s environment
- Documentation: Create and maintain technical documentation, including solution briefs, whitepapers and best practices to enhance the quality and efficiency of sales efforts
- Collaboration: Serve as the “voice of the customer” by driving a regular cadence with Veeam’s relevant product teams to outline feature gaps, product enhancement opportunities and key technical issues in losses
- Training: Deliver training to customers, partners and Veeam sales teams on Veeam Data Cloud M365 and best practices for data protection and recovery

Qualifications

- Must Have: At least 10+ years in software sales, technical pre-sales, or solution engineering roles; ideally have worked directly selling Microsoft 365 or selling M365 data protection solutions
- Bachelor’s degree in computer science, information technology, or a related field (or equivalent work experience)
- In-depth knowledge of Microsoft 365 and data protection requirements, especially for Exchange, OneDrive, SharePoint, Teams and EntraID
- In-depth knowledge of Cloud security requirements, Azure services, M365 APIs
- Technical depth on backup & recovery processes and requirements
- Ability to simplify complex technical concepts and communicate them clearly to non-technical individuals
- Ability to establish rapport quickly with customers, partners and sales teams
- Ability to work cross-functionally with Sales, Renewals and Field Marketing
- Excellent written and presentation skills for both external and internal audiences
- Be able to travel up to 50% of time

Veeam Software is an equal opportunity employer and does not tolerate discrimination in any form on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state or local law.

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