Cluster Manager Newcastle/Lake Macquarie NSW

4 days ago

Newcastle City Council, Australia Fantastic Furniture Full time

At Fantastic Furniture, we're all about creating a place where people love to shop - and love to work. We believe in being bold, supportive and genuine, and we're proud to help our customers make their home fantastic. We're looking for a passionate and experienced Cluster Store Leader to join our retail operations team. You'll oversee multiple store locations, driving performance, developing your teams, and ensuring operational excellence across your cluster.

What You'll Do, As a Cluster Store Leader, you will:

- Lead and inspire multiple store teams to deliver an exceptional customer experience.
- Drive sales growth, profitability and operational excellence across all stores in your cluster.
- Recruit, develop and coach high-performing teams, ensuring strong talent pipelines and future leaders.
- Champion safety, compliance and Fantastic's core values in everything you do.
- Manage store performance, budgets and visual merchandising to company standards.
- Create and execute business plans to achieve sales, EBIT and engagement targets.
- Partner with internal teams and community groups to promote sustainability and local initiatives.

What We're Seeking, We're after a retail leader who brings:

- 5+ years' experience managing in a fast-paced retail environment
- A proven ability to lead high-performing, customer-centric teams.
- Strong commercial acumen with experience managing P&L, sales targets and labour costs.
- Exceptional communication, coaching and problem-solving skills.
- The ability to travel between store locations and perform hands-on leadership.
- A Certificate IV in Retail Management (or equivalent experience).
- Experience in furniture, homewares or multi-site leadership will be highly regarded.

In Return, We Offer

- A supportive and values-driven culture where your leadership truly makes a difference.
- Career growth opportunities across our national retail network.
- Access to training, leadership programs and Fantastic discounts.
- The chance to be part of a business that's serious about safety, sustainability and its people.

Join us in leading the way to make every day fantastic - for our customers, our teams and our communities.

Apply today and take the next step in your Fantastic career.

#J-18808-Ljbffr

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