IBS Risk Manager

Brand: HSBC

Area of Interest: Branch and Retail Banking

Location: Sydney, NSW, AU, 2000

Work style: Hybrid Worker

Date: 16 Oct 2025

Some career choices have more impact than others.

At HSBC we exist with the purpose of Opening up a World of Opportunity. We use our unique expertise, capabilities, breadth and perspectives to provide opportunities for our customers and colleagues through global connectivity. We bring together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.

As an HSBC employee in Australia, you’ll have access to tailored professional development opportunities, competitive pay, an embedded flexible working culture and a range of employee benefits. These include market-leading subsidised private health cover, enhanced parental pay and support when returning to work, subsidised banking products and services, bonus leave days and wellness programmes including discounted gym memberships.

International Wealth & Premier Banking serves more than 50 million customers worldwide with a complete range of banking and wealth management services to enable them to manage their finances and protect and build their financial futures. It is a global business that brings together management responsibility for Retail Banking, Wealth Management, Insurance and Asset Management with a focus on customer‑centric propositions and innovative and efficient distribution channels.

The role of IBS (Important Business Services) Risk Manager directly supports IWPBs Retail Product Business, and reports to the Senior Manager - IBS Risk. The purpose of the position is to support the Product Risk Governance team in implementing and running HSBC’s Operational Resilience agenda. The role will be responsible for working with key stakeholders to ensure they can deliver against the Operational Resilience (and CPS230) framework. In particular, the role will involve understanding regulatory requirements HSBC needs to fulfil, Identifying Risks and Controls that impact the resilience of Important Business Services, facilitation of workshops, requirements gathering and working with key stakeholders.

Responsibilities

- Support the Business Service Owner (BSO) and Critical Operation (CO) Lead to refresh the IBS and CO artefacts on annual cycle or by trigger events (e.g. post-incident review, significant business changes, new regulatory requirement etc.).

- Collaborate with key stakeholders (e.g. Process Owner, Third Party Engagement Manager, IT Service Owner, global mapping team) to ensure the IBS artefacts are up to date.

- Monitor and track the remediation plan of Business Vulnerabilities and Technology Vulnerabilities.

- Assist in coordinating Scenario Testing the Scenario Testing with BCIM team and key stakeholders.

- Support BSOs and CO Leads in completing their Quarterly Self‑assessment and Annual Self‑assessment, ensuring sign‑off and obtaining risk steward comments.

Qualifications

- Bachelor’s degree in a Finance and/or business‑related field with relevant experience in Risk and Control Management, ideally in retail product environment.

- Ability to present complex issues confidently and concisely to Senior Management using simple language.

- Comprehensive knowledge of the external environment (risk, regulatory, political, competitors etc.).

- Outstanding relationship management, collaboration and influencing skills with experience of positive, challenging interactions with senior executives across multiple functions.

- Exposure to CPS 220, familiarity with CPS 230 is highly desirable.

Preference will be given to candidates who hold Australian PR/Citizenship or New Zealand Citizenship, or who can demonstrate current unrestricted work rights in Australia without limitations.

We value different perspectives, we succeed together, collaborating across boundaries, we take responsibility, holding ourselves accountable to get things done. Through these values, HSBC is committed to building a culture where all employees are appreciated and respected and where opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow in an inclusive environment. Applications from First Nations peoples are encouraged.

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. Issued by HSBC Bank Australia Limited. Please note that HSBC will never communicate to applicants via non HSBC channels such as SMS, WhatsApp or Facebook so please be careful if anyone attempts to contact you via these channels.

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