Change Analyst

A leading organisation in the public education sector is seeking a Change Analyst to play a pivotal role in supporting several ICT initiatives for six month contract with possible extension.

This hands on contracting position offers you the chance to make a meaningful impact by guiding teams and stakeholders through significant change, ensuring everyone feels informed, prepared, and supported throughout the process.

The role provides an excellent platform for those who thrive in environments where collaboration, empathy, and communication are valued, and where your expertise will help shape the future of education technology.

- Six month contract with potential for extension, offering stability and flexibility for professionals seeking impactful project work.
- Opportunity to collaborate with diverse business units, project teams, and stakeholders within the public education sector, fostering strong interpersonal connections.
- Chance to influence positive change by supporting the rollout of new systems and processes, ensuring all individuals are well prepared and supported throughout transitions.

Responsibilities

- Assess how changes in ICT systems impact various teams across the organisation, identifying risks early to facilitate smooth transitions.
- Engage with stakeholders at all levels to understand their needs, manage concerns sensitively, and keep them actively involved throughout each phase of change.
- Evaluate organisational readiness for change and provide empathetic support to teams as they navigate resistance or uncertainty.
- Document comprehensive change plans, impact assessments, communications strategies, and lessons learned to ensure transparency and continuous improvement.
- Support the design and delivery of communication materials and training resources tailored to different audiences affected by the change.
- Define clear success metrics for change initiatives and report progress regularly to leadership teams, ensuring accountability and shared understanding.
- Gather feedback from stakeholders and use these insights to refine change strategies as programs evolve over time.
- Work closely with project managers and business units to align change activities with overall program goals.
- Facilitate workshops or meetings that encourage open dialogue about upcoming changes, promoting trust and cooperation among participants.
- Maintain detailed records of stakeholder interactions and feedback to inform future change management efforts.

Experience required

- Proven experience working as a Change Analyst, Change Lead or Change Manager within large programs of work supporting multiple projects.
- Demonstrated ability to engage effectively with stakeholders at all levels using considerate communication skills that build trust and understanding.
- Experience working in fast-paced project environments where adaptability and responsiveness are essential for success.
- Familiarity with established change management frameworks such as Prosci or ADKAR, applying best practices in real-world scenarios.
- Strong documentation skills including preparing impact assessments, communication plans, training materials, and lessons learned reports.
- Ability to evaluate organisational readiness for change and provide supportive guidance that helps teams overcome resistance.
- Experience gathering stakeholder feedback and using it constructively to improve change strategies over time.
- Background in education or public service sectors is highly regarded but not mandatory; transferable skills from other industries are welcome.
- Capacity for empathetic listening combined with analytic thinking when addressing concerns or challenges related to change initiatives.

What's next

If you are passionate about making a difference through collaborative change management in the public education sector, apply now

Aboriginal and Torres Strait Islander Peoples are encouraged to apply.
To apply please click apply or call Flo Campagne on 08 8216 3506 for a confidential discussion.

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