Ward Support Assistant

Alfred Health

Alfred Health is a leader in health care delivery, improvement, research and education. We are the main provider of health services to people living in the inner southeast suburbs of Melbourne, from ambulatory to inpatient and home and community-based services. On 1 January 2026, Alfred Health will come together with Kooweerup Regional Health Service, Peninsula Health, Bass Coast Health and Gippsland Southern Health Service to create Bayside Health, a newly merged health service with more than 22,000 employees caring for a community of over 1.2 million Victorians. The new health service will provide people with the best possible care with services that support them throughout their lives. The merger will also strengthen our workforce, providing new training, education and career opportunities. Subject to final approval on 1 January 2026, all employees from the five health services will transfer to Bayside Health.

- Permanent position
- Part time and full time positions available
- Patient Services Assistant Level 1-2 (PS21 or PS25)
- Located at The Alfred
- Great staff benefits, including salary packaging

The Department

Alfred Health Support Services provides non-clinical support services across Alfred Health, these services include cleaning services, car parking and fleet management, waste management, gardens and grounds, distribution, security and access control, ward support, linen services, ancillary services, food services and hospitality.

The Role

The Ward Support Assistant will provide a customer focused service to patients and relevant stakeholders of Alfred Health and adhere to all requirements ensuring the support services are delivered in an efficient and effective manner. The Ward Support Assistant will perform all scheduled and ad-hoc support tasks within a specific ward as required.

Qualifications and Experience Required

Essential

- You must hold a Certificate III in Health Services Assistance
- Have the ability and adaptability to participate in change
- Have completed or be willing to participate in training and education appropriate to improve skills required for the performance of the position
- Excellent communication skills both written and verbal

Desirable

- Background in ward support or similar position in health care setting

Staff Benefits

- Salary packaging & novated leasing through Maxxia
- Flexible health insurance coverage through HCF Health Insurance
- Onsite car & bike parking opportunities, deducted pre-tax
- Fantastic onsite fitness facilities at The Alfred through ProSport health and fitness
- Childcare services at The Alfred managed by KU Children’s Services

If applicable, please specify specific requirements that you require in your cover letter or CV.

For enquiries regarding this position, please contact Daniel Pham, Ancillary & Ward Support Manager – da.pham@alfred.org.au

Applications close 11pm AEDT, Thursday 11th December 2025.

We embrace diversity and strive to have a workforce that reflects the communities we serve. We actively encourage applications from Aboriginal and Torres Strait Islander people, people with disability, and people of all genders, sexualities, and cultural backgrounds.

If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application materials, please don’t hesitate to get in touch with the contact person listed on this ad.

In accordance with the Health Services Amendment (Mandatory Vaccination of Healthcare Workers) Act 2020, health care workers in Category A or B roles (as determined by the department’s risk ratings) are required to be vaccinated against influenza or hold an acceptable medical exemption.

Website: www.alfredhealth.org.au

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