Intake and Community Development Worker

4 hours ago


Alice Springs, Australia Iaawg Full time

**Life at Mission Australia**When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we advocate for a fairer Australia, to meet the growing needs of people across the country. Together we’re building hope and possibility for all.Find out more and .**Your opportunity**Mission Australia is seeking a passionate Intake & Community Development Worker to empower individuals, families and communities through meaningful, participant-centred support.In this role, you will co-design activities and programs alongside residents, facilitate opportunities for inclusion, and provide outreach services across both regional and remote areas. Drawing on your initiative, specialist knowledge and strong cultural awareness, you will help participants identify and achieve their goals, build sustainable connections, and strengthen pathways towards independence. This is a chance to make a lasting impact while contributing to innovative, community-led approaches that create real change.Your key responsibilities will be to:* Co-design and deliver community programs, working alongside residents to create meaningful activities, events and visiting services that reflect their needs and aspirations.* Empower participants by supporting individuals and families to identify their goals, build confidence, and develop the skills to transition towards independence.* Facilitate groups and activities that engage adults, families and children in inclusive programs that strengthen community connection and participation.* Provide outreach services in regional and remote areas to ensure equitable access to services and opportunities.* Build strong stakeholder relationships by collaborating with community organisations, service providers, government agencies and local networks to enhance outcomes for participants.* Mentor and guide staff through supervision, coaching and support to employees at lower levels, fostering capability and continuous improvement.* Ensure quality service delivery by managing reporting, compliance and administrative requirements while promoting a safe, child-safe and culturally responsive environment.**Requirements for success*** Relevant degree, diploma or equivalent experience, with at least 12 months of experience providing intake, assessment and support to participants with complex needs.* Demonstrated ability to co-design, coordinate and facilitate community development activities and group programs.* Knowledge and experience working with a diverse range of participants, including Aboriginal and Torres Strait Islander communities, and an understanding of cultural systems and protocols.* Strong engagement and listening skills, with the ability to build and maintain relationships with participants and internal and external stakeholders.* Experience working within a child-safe framework and applying statutory requirements relevant to the service.* Well-developed written and verbal communication skills, including administrative skills and the ability to manage complex reporting and documentation.* A positive, person-centred approach, with the capacity to exercise initiative, sound judgment, and apply specialist knowledge to achieve high-quality outcomes.Before starting work with us, you will need to undertake a national police history check, qualifications, and referee checks, and have a clearance to work with children/vulnerable people.**Your benefits*** Rewarding work – every day you know you’re making a real difference* Not-for-profit salary packaging, reducing your tax (details via )* Free external, confidential counselling and access to* Volunteering opportunities* Opportunity to purchase additional annual leave* Extra leave including: Mission Australia Thank You Day & Work Anniversary Day off**Our culture**Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career.We prioritise the safety and wellbeing of everyone, both within our team and the individuals we serve.We are committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. So, whoever you are, if you’re skilled and actively support our purpose and values, you would be welcome at Mission Australia.**If you live with disability and require support to submit your application**, please email talentattraction@missionaustralia.com.au or visit our for additional contact details.**We strongly encourage applications from people who identify as Aboriginal or Torres Strait Islander.** For culturally safe support or assistance with your application, please contact us at Deadlycareers@missionaustralia.com.au**How to apply**Click ‘Apply’ and send your application todayAs a committed employer, we will respond to your application.**Applications are shortlisted as they are received. Please apply as soon as possible to be considered. Thank you*** **Full Time, Permanent Role*** **Location: Location: Mparntwe (Alice Springs), NT*** **Salary: $90,188 + Super + NFP Salary Packaging Benefits*** **Make a meaningful difference to the lives of Australians in need**
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