Service Administrator/Receptionist
1 week ago
Overview
{{getFormattedDealerLocation(selectedDealer)}}
{{workingHours.Day}} {{workingHours.Hours}}
Are you looking for an exciting career opportunity?
Brandt is a world-leading equipment dealer, powered by iconic brands and unrivalled support. We are a global team with dealerships across Canada, New Zealand, and Australia. Our mission is to enable our customers’ success by providing practical and reliable equipment solutions and support. Our customers count on Brandt to keep them moving forward, and we meet that challenge with remarkable customer service and the industry-leading brand John Deere.
Role overview
Our Naracoorte branch has an exciting opportunity for an exceptional individual to join our team as a Service Writer/Receptionist. If you have experience in mechanical workshop environments and excellent customer service and time management skills, then this position is for you. You will have mechanical acumen and strong communication skills, ensuring you can effectively support our service manager in coordinating the service department.
What does the role look like?
- Be the front-facing person for the service department and provide best-in-class customer service.
- Assign jobs and work orders to employees according to their skills and knowledge.
- Ensure a superior customer experience by translating prospective and current customers concerns into specific actions for the Service Department.
- Engage with the customer to explain the work performed and the related costs; resolves customer concerns or escalates concerns to the Location Manager if required.
- Proactively follow up and advise customers of any deviations from the original estimate regarding timing or costs as required.
- Ensure all pre-authorisations and pre-inspections are complete before initiating repairs.
- Maintain current and accurate customer job files/work orders, including opening work orders, posting technicians’ time to work orders, and posting technicians’ comments.
- Reconcile technicians’ time to payroll time capture processes and submit to payroll.
- Maintain a work order details log daily.
- Prepare all Warranty and product improvement program claims and monitor warranty receivables.
- Develop and maintain follow-up processes regarding work completed to ensure customer satisfaction.
- Follow all safety rules and regulations when performing any duties you are asked to undertake.
- Previous agriculture or automotive industry experience would be an advantage, but it is not essential.
What are we looking for?
- A positive, helpful, flexible, and supportive disposition.
- Experience in a mechanical environment.
- Sound knowledge and use of the Microsoft Office suite.
- Ability to work under pressure and prioritise.
- A collaborative approach, adhering to company values.
What’s in it for you?
- Competitive remuneration package.
- Positive and supportive working environment.
- Advancement opportunities within the organisation as we grow.
- Ongoing training & development.
- Be a key part of the continuous growth of our company.
If this sounds like you, apply today
Please note that we have multiple roles across our branches. For a full list, please check out Brandt Careers | Jobs at Brandt.
Contact Dealership
- Select Dealership*
- First Name
- Last Name
- Select Department
- Contact via Email Phone Text
- Email
- Phone Number
- Inquiry
- I wish to receive special offers and promotions by email
#J-18808-Ljbffr
-
Service Administrator/Receptionist
1 week ago
Naracoorte, Australia Brandt Group of Companies Full timeOverview{{getFormattedDealerLocation(selectedDealer)}}{{workingHours.Day}} {{workingHours.Hours}}Are you looking for an exciting career opportunity?Brandt is a world-leading equipment dealer, powered by iconic brands and unrivalled support. We are a global team with dealerships across Canada, New Zealand, and Australia. Our mission is to enable our...
-
Service Administrator/Receptionist
1 week ago
Naracoorte, Australia Brandt Group of Companies Full timeOverview{{getFormattedDealerLocation(selectedDealer)}}{{workingHours.Day}} {{workingHours.Hours}}Are you looking for an exciting career opportunity?Brandt is a world-leading equipment dealer, powered by iconic brands and unrivalled support. We are a global team with dealerships across Canada, New Zealand, and Australia. Our mission is to enable our...
-
Service Support Specialist
1 week ago
Naracoorte, Australia beBeeCustomer Full time $60,000 - $80,000Job OverviewOur organization is seeking an exceptional individual to join its team as a Service Writer/Receptionist.Key Responsibilities:Deliver best-in-class customer service and support.Assign tasks and work orders to employees based on their skills and knowledge.Translate customer concerns into specific actions for the Service Department.Engage with...
-
Registered Nurse, Naracoorte Hospital
1 week ago
Naracoorte, Australia Health Full timeRegistered Nurse, Naracoorte Hospital & Moreton Bay House - Casual Pool Job no: 885537 Work type: Casual Location: South East Categories: Nursing/Midwifery - Limestone Coast Local Health Network, Naracoorte Health Service - Salary: RN/M1 $36.65 - $50.01 per hour + 25% casual loading - Casual Pool working over a 7 day roster - Work across Aged Care and...
-
Assistant In Nursing
2 weeks ago
Naracoorte, Australia Marina Bay Sands Full timeAssistant In Nursing (Naracoorte Casual Pool)Job no: 879888Work type: CasualLocation: South EastCategories: Nursing/Midwifery- Limestone Coast Local Health Network, Naracoorte Health Service- Salary: $28.94 - $29.80 per hour + 25% casual loading - AINJoin Our Team as an Assistant in Nursing at Naracoorte Health ServiceAre you passionate about providing...
-
Assistant In Nursing
2 weeks ago
Naracoorte, Australia Marina Bay Sands Full timeAssistant In Nursing (Naracoorte Casual Pool)Job no: 879888Work type: CasualLocation: South EastCategories: Nursing/MidwiferyLimestone Coast Local Health Network, Naracoorte Health ServiceSalary: $28.94 - $29.80 per hour + 25% casual loading - AINJoin Our Team as an Assistant in Nursing at Naracoorte Health ServiceAre you passionate about providing...
-
Pathology Collector
3 weeks ago
Naracoorte, Australia Health Full timePathology Collector - Naracoorte - PhlebotomistJob no: 913275Work type: Part timeLocation: South EastCategories: PathologyCentral Adelaide Local Health NetworkStatewide – SASalary: OPS2 $58,709 to $65,154 (pro-rata) + Salary Sacrifice and Superannuation BenefitsSA Pathology - Regional - Naracoorte 5271Permanent part-time working 18.75 hours per weekAbout...
-
Pathology Collector
2 weeks ago
Naracoorte, Australia Health Full timePathology Collector - Naracoorte - PhlebotomistJob no: 913275Work type: Part timeLocation: South EastCategories: PathologyCentral Adelaide Local Health NetworkStatewide – SASalary: OPS2 $58,709 to $65,154 (pro-rata) + Salary Sacrifice and Superannuation BenefitsSA Pathology - Regional - Naracoorte 5271Permanent part-time working 18.75 hours per weekAbout...
-
Field Officer
2 days ago
Naracoorte, South Australia Group Training Employment Full time $60,000 - $80,000 per yearGTE is a not-for-profit, equal opportunity employer who has been committed to the facilitation of training and employment opportunities through Apprenticeships and Traineeships in the Limestone Coast and Upper South East for over 40 years. We are seeking the services of a suitably qualified and experienced person to join our team in the role of Field...
-
Direct Care Worker
6 days ago
Naracoorte, South Australia SA Health - Limestone Coast Local Health Network Full time $43,000 - $63,000 per yearLimestone Coast Local Health Network, Naracoorte Health Service, Moreton Bay HouseSalary: WHA3 $1, $1,117.60 per week (pro-rata) + Superannuation + leave loading and Salary Sacrifice BenefitsOngoing Part Time (hours negotiable up to full time), working over a 7 day rosterMultiple opportunities availableEligibility Open to EveryoneJoin our team at Naracoorte...
