Field Service Representative Industrial Gas Turbines

3 days ago

Perth, Australia MTU Aero Engines AG Full time

MTU Maintenance Australia, based in Perth, is the regional contact for On-Site and Field Service MRO solutions for Aero Engines (CF34) and Industrial Gas Turbines (LM2500 and LM6000) in the Asia-Pacific region. As part of the global MTU Maintenance On-Site Service network, we have been combining technological expertise with in-depth experience for over a decade to implement individual solutions directly at our customers' sites. Our claim: highest quality, fast availability, efficiency and reliability - supported by modern processes, digital technologies and a dedicated team of specialists.

Responsibilities

- On-site assembly and disassembly of industrial gas turbines (LM2500, LM6000) mainly in Australia and occasionally in Southeast Asia

- Carrying out preventive and corrective maintenance work on package in accordance with the OEM documentation

- Start up of package after repair according to the corrective maintenance measures

- Remote monitoring, troubleshooting and diagnostics (borescope inspections) for the facilities to be maintained

- Assessment of the asset performance

- On-site technical customer support

- Technical instruction and supervision of subcontractors

- Documentation of results and composition of maintenance reports

- Preparation and wrap-up of Field service events (organisation of business trip and logistics for spare parts, tools, etc.)

- Deputy to the Director regarding technical questions

- Presales induction planning in consultation with the relevant specialist departments

- Technical support for receivables management

- Customer point-of-contact for technical queries

- Technical support for completed jobs

- Contact person for all MRT-team matters

- Capacity planning, qualification planning, vacation planning

- Internal order coordination / order placement

- Ensuring compliance with customer requirements Independent technical evaluation of different work scopes

- Participation in the on-call service

- Other work tasks - execution of tasks as certifying staff member, if necessary; taking on customer account manager responsibilities, if needed

Qualifications

- You must have the right to work in Australia

- 4 years general training as an engine engineer

- 2 years specific shop training (level 2, 3, 4) on LM2500 and LM6000 in a LM-depot

- Long-standing experience in the on-site maintenance and repair of LM2500/LM6000 industrial gas turbines as well as package components

- Long-standing experience in offshore maintenance and repair

- Very good command of spoken and written English

- Willingness to travel and to perform hands-on maintenance work

- Confidence, competence, and credibility in dealing with customers

- Responsible, structured, and focused approach to work

- Capable of working independently and improvising

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