▷ Apply in 3 Minutes: Client Operations Specialist

2 days ago


Council of the City of Sydney, Australia TMGM Full time

Overview

TMGM (TradeMax Global Markets) is a leading multi-asset broker headquartered in Sydney, Australia, offering trading services across Forex, CFDs, indices, commodities, shares, and cryptocurrencies. Founded in 2013 by experienced traders, TMGM was built with the mission of providing clients with a seamless and secure trading experience powered by cutting-edge technology and superior liquidity.

At TMGM, we are seeking a Client Operations Specialist to join our dynamic team within the financial industry, specifically focusing on CFDs (Contracts for Difference). You will play a pivotal role in managing and executing our promotional campaigns from a(n) operational and quality assurance perspective. You will develop a deep understanding of various promotion types, rules, and CRM configurations to ensure that client application processes are handled with precision and fairness. Through close collaboration with cross-functional teams, you will help enhance the end-to-end client experience. This role requires a keen eye for detail, strong data and system thinking, and the ability to identify process gaps and drive continuous improvement.

Key Responsibilities

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