Patient Transport Volunteer

Friday, 15 March 2024

Availability: Business hours
Time involved: 1 day per week/fortnight

- Ongoing long-term position (minimum 12-month commitment)
- Weekdays
- Must be able to commit to at least one shift per week/fortnight on a regular basis
- Valid driver’s licence required to drive RC cars for the program

Seeking volunteers for the following locations:

- Colac
- East Gippsland
- Geelong
- Mansfield
- Maryborough
- Melbourne (Altona, Balwyn, Brighton, Ferntree Gully, Keilor, Maribyrnong, Mornington, Mount Waverley, Werribee)
- Portland
- South Gippsland
- Warrnambool
- Wodonga

Why Choose to volunteer with Red Cross?

- You can help improve lives and create a positive impact in your community
- It’s an opportunity to enhance your skills & knowledge & gain new experiences
- You’ll be helping Red Cross to support vulnerable people across Australia

The Program

Having good social connections is essential for all aspects of health, especially as we age. Red Cross Patient Transport supports older and vulnerable people who have no means of getting to non-urgent medical appointments. Volunteers provide a door-to-door transport service, helping clients to achieve better health outcomes, maintain independence, and stay living in their own home for longer.

As a Patient Transport volunteer, you will use Red Cross vehicles help transport up to three clients at once to health appointments both locally and regionally. The service operates on weekdays, with volunteers being rostered on for regular shifts either weekly or fortnightly. More than just transport, volunteers bring a kind and friendly energy to the role, ensuring clients receive a safe, courteous and respectful onboard experience.

The Opportunity

For this role you will need the ability to relate to and empathise with a broad range of older people, including those with different lived experiences, abilities, and cultures.

You will need a current full Australian driver’s licence, or equivalent, an excellent driving record, and ideally be able to lift up to 15kgs to assist clients with mobility aides.

You will be comfortable using phone/tablets and be able to learn the app based transport management system.

All volunteers will need to complete a National Criminal Check. Red Cross will ensure you have training, ongoing support and access to other opportunities within the world’s largest humanitarian network.

The Impact

As a Patient Transport Volunteer, you will help vulnerable people to improve their health outcomes and quality of life by providing a positive and respectful service. In return, you will have the opportunity to meet many diverse people, as well as feeling the satisfaction of giving back to others.

You’ll be part of the Red Cross Aged & Community Care team that works to support older and vulnerable people across Australia through a range of volunteer-based programs.

Application requirements

A National Criminal History Check prior to commencement and renewed every three/five years (varied renewal depending on program, Red Cross will arrange this).

For roles involving transport, a valid driver’s licence is required.

Further Information

To find out more about this opportunity please contact the Aged & Community Care Workforce Team on 1300 559 992 or at agedcarevolunteers@redcross.org.au

Red Cross strives to create a safe and inclusive culture with wellbeing at its centre. We embrace diversity and welcome Aboriginal and Torres Strait Islander people, and people with different lived experiences, abilities, gender, ethnicity, age, and sexual orientation. We are a child safe organisation with zero tolerance of any harm to children. Our vision is to be trusted as the leading humanitarian organisation making a genuine difference in the lives of people and communities.

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