3 Days Left Senior Solutions Consultant | Marketing Automation

1 week ago

Council of the City of Sydney, Australia ClearCompany Full time

Overview Be the foundational technical expert for a global MarTech leader in APAC. Enjoy true ownership and autonomy, backed by a world-class global team. Flexible Hybrid WFH & WFO - Sydney CBD Are you a hands-on technical expert who thrives on solving immediate, high-impact problems for customers and sales teams? Role requirements - Energetised by hands-on troubleshooting and advising, not managing projects. - Excited to be the "go-to" expert who unblocks complex deals and solves real customer challenges. - Driven by making a tangible, daily impact by bridging complex technology with clear business solutions. If this sounds like you, you'll be working with cutting-edge marketing automation platforms, APIs, and e-commerce ecosystems in a role with true ownership. What you’ll be doing - You will serve as the indispensable technical subject matter expert, providing hands-on advisement, strategy, and troubleshooting to internal commercial teams and top-tier customers. - You will deliver compelling product demonstrations and conduct 1:1 technical assistance, translating complex features into direct business value. - You will act as the crucial technical escalation point for critical client issues, providing rapid problem-solving to unblock sales and ensure customer success. - You will proactively identify and address knowledge gaps, enabling sales and success teams through targeted technical insights and support. - You will be the voice of the customer, sharing direct regional insights with global product teams to influence platform development. What you'll bring to the team - 3+ years of experience in a hands-on Solutions Consultant, Sales Engineer, or Technical Specialist role, with a strong focus on advisory and troubleshooting. - Deep expertise in email marketing platforms or marketing automation solutions (e.g., Klaviyo, SFMC, Braze). - Practical, working knowledge of APIs, integrations, and e-commerce platforms like Shopify or WooCommerce. - Exceptional communication skills, able to simplify complex technical concepts and advise stakeholders from sales reps to CTOs. - A true problem-solver mindset, comfortable with autonomy, asynchronous work, and being the sole technical expert in a region. The opportunity - Enjoy a flexible, hybrid work model based in a vibrant Sydney CBD office. - Join a globally connected team that values autonomy, partnership, and direct impact. - Be a foundational hire, shaping the technical future of a major global brand in ANZ. What's next If you're a hands-on technical expert looking for a role with significant direct impact and ownership, APPLY NOW. We are excited to speak with you #J-18808-Ljbffr

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