Business Support Officer

Overview

Directorate:
Housing Policy and Development

Position number / Pool Ref number:
Pool Ref DHW1525

Work Type:
Permanent - Part Time, Permanent - Full Time, Fixed Term - Full Time, Fixed Term - Part Time

The Department of Housing and Works delivers and maintains essential social housing and critical infrastructure across Western Australia—including schools, hospitals and police facilities.

We manage tenancy services, support housing provision in remote Aboriginal communities, and oversee government employee accommodation.

Through office accommodation solutions, State Fleet management, procurement, planning and asset policy, we empower other government agencies to deliver their best.

We actively encourage applications from Aboriginal and Torres Strait Islander people, people with disability, youth, people of diverse sexualities and genders, and culturally and linguistically diverse people.

We are committed to ensuring our hiring processes are inclusive. If you are an Aboriginal and Torres Strait Islander person, young person or person with disability seeking assistance with your application, please contact Jobs and Skills WA on 13 64 64. If you are a person living with disability and require any adjustments or accommodations, please contact Dylan Spencer, Manager Housing Direct on 0417 908 259 or via email at dylan.spencer@dohw.wa.gov.au. You can also reach us through the National Relay Service.

Benefits

- flexible work options, including working from home up to 2 days per week.

- professional development, training, and on-the-job learning to advance your career.

- generous leave entitlements, which include 4 weeks annual leave, 3 public service holidays each year, accrued long service leave every 7 years and an option to purchase additional leave each year. Access to cultural leave for Aboriginal and Torres Strait Islander people.

- modern workspaces, where you choose your workspace that assists you to do your best work.

- access to activity-based work hubs in the CBD, Fremantle and Joondalup for ad hoc flexible work.

- corporate discounts with selected health insurance providers and access to wellness programs.

- Opportunity to support our Reconciliation Action Plan (RAP), Disability Access and Inclusion Plan, Indigenous Network, Gender Equity Champions Group, and Youth Working Group.

About The Role

The Business Support Officer is a key role within the Housing Direct Contact Centre and is responsible for managing, prioritising and completing complex work and stakeholder enquiries.

The Business Support Officer will need to possess exceptionalstakeholder engagement skills to be able to support the Team in the delivery of high levels of service.

How to Apply

If you have what it takes to be part of our dynamic and forward-thinking team, submit the following in MS Word or PDF format only:

- A comprehensive CV that shows your skills, experiences and key achievements, including the contact details of two referees (with one being your current or most recent supervisor).

- A two (2) page summary outlining the key responsibilities and achievements you have had during your career in the context of the job description and Essential Work Related Requirements (Selection Criteria).

Please ensure you apply before the closing deadline as we won’t accept late and incomplete applications.

Further Job-Related Information

For further information about the position please contact Dylan Spencer, Manager Housing Direct on 0417 908 259 or via email at dylan.spencer@dohw.wa.gov.au (not to be contacted for Applicant Information Packs or assistance with lodging your application).

To assist you in preparing your application, please refer to the Applicant Information Pack, Job Description Form, and Leadership Behaviours. Additionally, the WA Jobs and Workforce Hub provides information on working in Western Australia. This includes guidance on applying for government sector jobs, industry insights, application tips, relocation resources, training opportunities, and apprenticeships.

Currently there is one (1) permanent full-time position available for filling. Other suitable applicants will be placed in a recruitment pool. This pool will run for a period of twelve (12) months and may be used to fill other similar full-time, part-time, permanent or fixed-term vacancies with the possibility of further extension(s) and/or permanency. Please note that being placed in the pool does not guarantee your placement in a position.

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