Corporate Products System Administrator

$128k + 12% super + mobile phone allowance. Flexibility to WFH & the Footscray office

Permanent role working with a supportive team

Manage, configure, and optimise SaaS Corporate Products

About Greater Western Water

We’re water… and more.

GWW is a Victorian government owned water corporation that provides an essential service to some of the fastest-growing communities in Australia, stretching from Melbourne’s CBD to Lancefield in the north and Bacchus Marsh in the west.

- We embrace flexibility and connection with a balance of on-site and WFH.

- Free onsite parking (subject to availability)

- Gender neutral, 16-week parental leave available from commencement

- Monthly work life balance day off to treat yourself (if full-time)

- Free income protection and salary continuance insurance

- Access to corporate health insurance deals with major providers

- Wellbeing, prayer, and sensory rooms in the Footscray and Sunbury office

The opportunity

We now have this great opportunity available

Working in the Corporate Platforms Team, you will manage, configure, and optimise SaaS Corporate Products including Atlassian suite – Jira & Confluence & ServiceNow Integrations. The role will see you contribute to the administration and maintenance of other Enterprise Software Products as required, including but not limited to: Kronos - UKG, PMO 365, Promaster, Mor4Apps, DocuSign and Linksafe.

Responsibilities

- Configure workflows, automation rules, permissions, integrations, and custom fields as required.

- Maintain up-to-date system documentation and user guides and ensure Licencing numbers for all Software Products is compliant.

- Ensure compliance with organisational policies, licensing, and data security requirements.

- Ensure solutions, configurations and usage remain aligned approved with Security and Architecture frameworks and standards.

- Oversee the end-to-end lifecycle of system modification – from requirements gathering to development, testing, deployment, and support.

- Lead upgrades, patching and feature rollouts.

Skills & Experience

- Experience with business analysis software tools including but not limited to MS Project, JIRA, Visio, Confluence, MS Office (PowerPoint, Excel).

- Confident analytical and problem-solving skills.

- Excellent organisational and time management skills.

- Customer centric approach with effective communication skills.

- Experience with one or more of the following: integration, business process management, robotic process automation.

- Ability to work independently and as part of a team.

See yourself thrive

Our vision for GWW is Thriving People and Country. W e aim to be as diverse as the communities we serve and are deeply committed to building a workplace where everybody thrives. We’re supportive, inclusive, and friendly, and value everyone for who they are and what they can bring.

We’re seeking applicants across all cultural backgrounds, genders, and abilities, and will make reasonable adjustments as required, so please talk to us about what you need.

Don’t meet every single requirement? If you’re excited about this role, we encourage you to apply

The successful candidate will be required to complete pre-employment checks, including reference checks, a national police check, and verification of working rights in Australia.

Application Process

- how your experience directly relates to the role

- briefly outline your experience with the Atlassian suite, Jira, Confluence, ServiceNow, Kronos, PMO 365, Promaster, Mor4Apps, DocuSign, Linksafe – dot points preferred

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