NDIS Support Coordinator

Job Category: Community Services and Development

About ATSICHS Brisbane

ATSICHS Brisbane is a not-for-profit community owned health and human services organisation delivering on the unique health and wellbeing needs of Aboriginal and Torres Strait Islander people in greater Brisbane and Logan. We pride ourselves on providing health and human services, our way – supporting our people and community in our commitment to create a flourishing future and lasting legacy for them and their families.

ATSICHS Brisbane is a member of the Institute for Urban Indigenous Health (IUIH).

See more at our website -www.atsichsbrisbane.org.au

Job Description

The ATSICHS Brisbane Support Services team leads the NDIS programme, aiming to provide personalised assistance to Aboriginal and Torres Strait Islander individuals with disabilities aged 0-64 in the Service areas of Southeast Queensland. The dedicated NDIS Support Coordination team is committed to helping individuals effectively use their NDIS plan funds for services that align with their preferences and needs. ATSICHS Brisbane is steadfast in its commitment to removing barriers and enhancing support for Aboriginal and Torres Strait Islander communities. The primary objective is to address the disproportionately low participation rates of Aboriginal and Torres Strait Islander individuals in accessing and implementing their NDIS funding, ensuring that the benefits of the scheme reach those it is intended to serve. With offices in Woolloongabba, Logan, and Chermside, our Support Services team extends its assistance to communities in Brisbane and Logan.

About the Role

Empowering individuals to achieve their goals through NDIS support.

We are seeking a passionate and dedicated NDIS Support Coordinator to join our team. In this role, you will play a vital role in supporting Aboriginal and Torres Strait Islander participants in understanding, implementing, and managing their NDIS plans, fostering their independence and well‑being.

Duties

- Collaborate with participants to interpret their NDIS plans, ensuring they understand their allocated funding and available support options.

- Assist participants in implementing their plan, including identifying and connecting them with suitable service providers and community resources.

- Develop and maintain individualised support plans aligned with participants' goals and aspirations, fostering a collaborative and person‑centred approach.

- Advocate for participants, ensuring access to culturally safe and appropriate support services that address their individual needs and promote holistic well‑being.

- Build strong relationships, with their families and other stakeholders, fostering open communication and collaboration.

- Support participants in developing the knowledge and skills necessary to manage their own NDIS plans and navigate the system confidently.

- Contribute to a positive work environment, maintaining strong internal and external networks to enhance service delivery.

- Annual salary of $84,094 per annum.

- 12% Super + Not-for-Profit Salary Packaging (Increases your take‑home pay).

- Two permanent full‑time positions – one at Woolloongabba and one at Chermside.

- A rewarding opportunity to make a real difference in the lives of individuals with disabilities.

- A supportive and collaborative work environment.

Culture

Enjoy working in an organisation that makes a difference in the community. Join our friendly and supportive Support Services team that will help you grow personally and professionally.

COVID-19 Requirement

- Immunisation history showing you have received two doses of a Covid‑19 vaccine is encouraged.

Desired Skills and Experience

Required

- Holds a relevant tertiary qualification in disability support, social work, health, or a similar field and/or with 2 years' relevant experience in the social services field; and/or relevant experience.

- Demonstrated skills in engaging with clients, family members, and service providers.

- Demonstrated ability and comfortableness working in a performance‑driven environment to meet individual weekly, monthly and quarterly performance targets.

- Demonstrates a strong understanding of the NDIS principles and framework.

- Possesses excellent communication interpersonal, and advocacy skills.

- Experience liaising with external service providers.

- Ability to network and develop effective working relationships.

- Is passionate about empowering individuals with disabilities to achieve their goals.

- Has a commitment to proving culturally sensitive and inclusive support.

- Is a team player with a positive and proactive attitude.

Preferred

- Previous experience in the NDIS Support Coordination role.

- Demonstrated experience working with Aboriginal and Torres Strait Islander people and/or communities.

Other requirements

- Current C class drivers licence.

- Current criminal history check.

- Current Working with Children’s Card (Blue Card) or be eligible to apply.

- Current Disability Worker Screening Card (Yellow Card).

- Ability to travel across the designated service region as required.

How to apply

If this sounds like you, please submit your application by following the links on the recruitment page. Applications will be assessed with interviews being conducted as they are received so do not delay in applying.

ATSICHS Brisbane is an equal opportunity employer that is proud of our inclusive and diverse work environment. We’re also deeply committed to creating an environment where Aboriginal and Torres Strait Islander people feel a strong sense of belonging and connection. Aboriginal and Torres Strait Islander people are encouraged to apply.

Only successful applicants will be contacted.

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