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Overview

Build a career with confidence

We are a global leader in intelligent climate and energy solutions committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do.

The role

The Business Development Manager plays a pivotal role in driving growth across the HVAC service sector, with a strong emphasis on leveraging Carrier Abound (A.I.) to unlock new opportunities. This role is responsible for managing key customer relationships in a competitive market, fostering organic growth, and identifying strategic avenues for new business development.

A critical aspect of the role involves analyzing trends and dynamics within the HVAC service industry to inform and execute innovative market strategies. By harnessing the capabilities of Carrier Abound, the Business Development Manager will expand the Company’s footprint, attract new customers, and deliver on profitability targets.

Responsibilities

- Proactively identify and pursue new business opportunities to expand the customer base and service portfolio, leveraging Carrier Abound (AI) capabilities.

- Build and maintain strong, professional relationships with new and existing customers, industry stakeholders, and internal teams.

- Foster customer growth through strategic engagement, driving increased sales, service uptake, and satisfaction.

- Collaborate with internal sales teams, government bodies, and industry associations to identify and execute business opportunities across all verticals.

- Provide regular insights to management on market trends, competitor activity, and emerging opportunities that may influence strategic direction.

- Support the development of marketing plans, prepare and deliver presentations, and lead negotiations to achieve growth objectives.

- Develop and execute strategic plans and reports to meet business development targets and ensure seamless handover to the sales team.

- Demonstrate effective time management, teamwork, communication, and participation in training and cross-functional initiatives.

Requirements

- Proven capability in a Business Development Role or similar

- Sound knowledge and working in the HVAC industry

- Strong customer service focus

- Results oriented individual with a strong attention to detail

- Ability to communicate professionally & effectively to individuals and large groups alike e.g. Tender review boards, consultants etc.

- Excellent self-organisation & time management skills

- Self-motivated with the ability to motivate others

- Demonstrated success in organising multiple and diverse tasks within a flexible working environment

- Knowledge of CRM systems

- Ability to develop presentations e.g. PowerPoint

- Experience in reviewing & negotiating commercial contract terms

Benefits

- Attractive salary package + Full time opportunity

- Excellent job stability + Ongoing training and development opportunities

- Inclusive work environment + Supportive management team

Carrier is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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