Front of House Coordinator

Overview

Busy and thriving Front of House opportunity for Australia's leading peak non-government Standards body

Standards Australia (SA) is the peak standards development organisation in Australia, with a rich history dating back to 1922. We proudly employ over 200 professionals dedicated to helping shape Australia’s future and enabling the safe and sustainable progress of Australian communities. Our organisation brings experts together to create national and international standards that serve as essential guidelines for products and services, ultimately benefiting the Australian community. Our vision is to be the trusted voice that delivers confidence in a changing world.

About the role

The Front of House Coordinator is responsible for ensuring the seamless and professional management of SA’s corporate hospitality facilities and meeting spaces. This role serves as the primary point of contact for meeting organisers and stakeholders, delivering exceptional service and support to ensure the success of all events and meetings. The coordinator also oversees the maintenance and readiness of these spaces, addressing facility and property-related requests to uphold the organisation’s standards of excellence.

What you/'ll do

- Oversee the front desk to ensure a welcoming and professional atmosphere for all visitors
- Coordinate daily mail collection and distribution, working closely with delivery partners to ensure timely handling of all correspondence
- Ensure all meeting rooms and employee kitchens are consistently clean, tidy, and well-maintained, creating a professional environment for both staff and guests
- Collaborate with colleagues to maximize the efficient use of on-site meeting rooms
- Manage relationships with external providers, such as our catering providers, to ensure the timely and flawless delivery of services for all meetings and events
- Support the Events and Facilities Manager with the end-to-end planning and execution of events, ensuring every aspect is coordinated seamlessly from initial concept through to final completion
- Act as a point of contact for internal and external stakeholders, including clients, vendors, and suppliers, to ensure clear communication and alignment on event objectives
- Ensure event budgets are managed and tracked to ensure cost-effectiveness while maintaining high-quality standards
- Supervise all event activities, including setup, coordination and to ensure events run smoothly and meet expectations
- Respond to maintenance requests and ensure timely issue resolution
- Conduct regular inspections to identify maintenance needs and ensure compliance with safety standards

About you

- 2+ years’ experience in the hospitality or service industry preferable but not essential
- Experience in building strong relationships with internal and external stakeholders
- Outstanding written and verbal communication skills
- Strong organisational and time management skills

Culture & Benefits

Standards Australia is proud to have been awarded the prestigious Employer of Choice Award for two consecutive years, 2023 and 2024. This recognition highlights our commitment to creating an exceptional workplace and fostering a culture of excellence. Our iCARE values form the basis of all we do - Integrity, Courage, Accountability, Respect, and Excellence.

We offer a range of People Perks that support flexibility, wellbeing, career growth, and recognition—helping you thrive at work and beyond.

What/'s next?

If Standards Australia sounds like the place for you, please submit your CV outlining your experience and suitability to this role. Eligible applicants must be Australian Citizens, Permanent Residents or have legal rights to work in Australia. Shortlisted applicants will be contacted within 15 business days of their application.

At Standards Australia, we are proud to be an equal opportunity employer and we are committed to fostering a working environment that values diversity, inclusion, and belonging. We strive to create an organisation that genuinely reflects and respects the diversity of the communities we serve; putting people at the heart of all we do. We welcome applications from people of all cultural and linguistic groups, people of all ages and genders, people of Aboriginal and/or Torres Strait Islander background, people with a disability, and people from the LGBTQIA+ community. Should you need any adjustments to be made to our recruitment process, please contact recruitment@standards.org.au

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