Loan Set Representative

3 weeks ago

Melbourne, Australia Manpower Australia Full time

Job Title: Loan Set Representative
Location: Burwood East, VIC
Shift: Monday to Friday

- Standard: 12:00 PM - 8:00 PM or 2:00 PM - 10:00 PM
- Training Week: 10:00 AM - 6:00 PM
Pay Rate:
- Day Shift: $33.09 per hour
- Afternoon Shift: $37.06 per hour (after 2:00 PM, includes loading)
Contract Type: 6-month minimum contract with potential for permanent employment
Eligibility: Must be an Australian Citizen or Permanent Resident
Requirement: Valid COVID-19 Vaccination Certificate

About the Role

We are seeking a motivated and detail-oriented Loan Set Representative to join a dynamic team supporting surgical operations through the coordination and management of loan sets. This role offers a pathway into the healthcare industry, particularly in logistics and operations, with opportunities for long-term career growth.

Key Responsibilities

- Coordinate daily loan set requirements using available inventory
- Build and maintain checklists aligned with product and customer needs
- Confirm, monitor, and follow up on bookings to ensure accurate fulfilment
- Pick, pack, ship, and manage returns of surgical loan sets
- Liaise with courier companies to ensure timely deliveries and returns
- Communicate with Sales and Marketing teams to support service excellence
- Develop strong relationships with healthcare professionals including surgeons and theatre staff
- Use internal systems to track inventory and perform cycle counts
- Support process improvements and ensure compliance with service standards
- Collect and analyse data for invoicing and reporting
- Assist with additional tasks and projects as directed

Ideal Candidate Profile

- Interest in healthcare, logistics, or operations
- Strong organisational and prioritisation skills
- Excellent communication and relationship-building abilities
- High attention to detail and accuracy
- Resilient and adaptable in a fast-paced environment
- Eager to learn and grow professionally
- Problem-solving mindset with the ability to multitask
- Experience with inventory systems (preferred but not essential)
- Commitment to a minimum 6-month contract with long-term career aspirations

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