Technical Business Analyst

2 weeks ago

City of Melbourne, Australia Nixil Full time

Are you a skilled Technical Business Analyst who thrives on solving complex problems, mapping processes, and ensuring technology change lands smoothly with users?

Join a large enterprise undergoing a major transition from Windows 10 to Windows 11 — and play a key role in shaping seamless end-to-end business outcomes.

We're looking for someone who’s analytical, detail-driven and confident engaging stakeholders across the business to support the successful delivery of this high-impact workplace upgrade project.

What You’ll Be Doing

In this hands‑on, delivery‑focused role, you will:

- Lead Requirements gathering across multiple business units and document clear As-Is and To-Be processes

- Facilitate Workshops with SMEs, technical teams and end users to define requirements and explore solution options

- Support data mapping, workflows and business process documentation

- Work closely with technical teams to support configuration changes and identify improvements

- Produce end‑user self‑service materials and support change‑related activities

- Assist business stakeholders with UAT and ensure full requirements traceability

- Actively contribute to continuous improvement, process optimisation and automation opportunities

- Collaborate with the Change Manager on change collateral, communications and adoption strategies

- Engage confidently with Business Users, Architects, DBAs, Testers, SMEs and external vendors

This role offers variety, complexity, and the chance to make a visible impact during a critical enterprise technology uplift.

Must have skills and experience:

You will bring strong analytical capability, excellent communication skills, and the confidence to engage stakeholders at all levels.

Essential

- 5–7 years’ experience as a Business Analyst across projects and/or BAU improvements

- Strong background in process analysis, mapping and design

- Proven ability to extract and document complex requirements

- Solid understanding of the Software Development Life Cycle

- High proficiency with Microsoft Office and Visio

- Strong problem‑solving skills and a customer‑focused mindset

- Excellent written and verbal communication skills

- Demonstrated strength in stakeholder engagement, from operational teams to executives

Highly Regarded

- Experience across full SDLC, from business case through to implementation and benefits realisation

- Experience working within Agile delivery environments

- Exposure to projects involving external vendors and partners

- Proven ability to influence, negotiate and drive agreement on proposed solutions

- Ability to manage competing priorities and remain calm under pressure

Why You’ll Love This Role

- Join a high‑profile transformation project with organisation‑wide visibility

- Work with talented SMEs, architects, and technical teams in a collaborative environment

- Influence processes, user experience, and system improvements

- Opportunity to contribute to continuous improvement beyond the migration

- A supportive team environment with strong emphasis on growth and knowledge sharing

If you’re a proactive Technical BA who enjoys working across business and technology — and want to help deliver a smooth transition to Windows 11 — we’d love to hear from you.

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