Senior Client Advisor

1 week ago


Melbourne, Australia Richemont Full time

Senior Client Advisor - Panerai, Chadstone

Panerai is a high-end status sports watch brand that operates in a niche segment, fully exploiting its values of belonging that allow Panerai owners to feel part of an exclusive club. The fundamental values of Panerai are based on history and the sea world, authenticity, exclusivity and rarity, product identity, Italian design, and Swiss technology.

Would you like to be a modern hero?

Founded in 1860 in Florence as a workshop, shop, and subsequently a school of watch-making, Panerai is renowned for producing high-precision instruments for the Italian Navy with a pulse on innovation and function. Protected by military secrets, these creations were only launched in the international market when the brand was acquired by Richemont Group in 1997. Today, the Maison advances through cutting-edge research, sustainability, and empowering modern heroes with a team that passionately brings value to Panerai's distinctive mix of Italian spirit and Swiss watchmaking excellence.

To reinforce our retail teams, we are currently recruiting a:

Client Advisor

Your Mission: As a dedicated member of the Chadstone Boutique, the Senior Client Advisor plays a key role in achieving the boutique's objectives and targets with a high level of autonomy. As service to customers is at the heart of this role, strong listening skills, Maison and product knowledge are vital to deliver an unforgettable brand experience and increase sales.

How Will You Make an Impact?

- Uphold operational excellence by mastering the Panerai Selling Ceremony
- Demonstrate a strong sales mindset and identify business growth opportunities
- Ensure tailored client and prospect follow-up, maintaining high-quality service to your client portfolio
- Support after-sales clients with helpful solutions in line with Maison procedures, leveraging your watch expertise
- Become a brand ambassador and build a network of high-potential clients

How Will You Experience Success?

- Offer an unforgettable client experience and build loyal relationships through empathy and curiosity
- Achieve sales targets and contribute to team objectives through your sales experience and passion for watches
- Contribute to innovative and memorable events and client activation with your creativity
- Leverage digital skills to implement digital strategies and tools effectively
- Manage boutique operations efficiently following procedures and policies

How Do We Keep You Smiling?

- Be part of a dynamic Maison where your skills and talents are recognized
- Share values such as community enrichment, care, continuous improvement, and accountability
- Work within a multicultural team and gain international experience
- Participate in our sustainability journey
- Develop your career with potential opportunities within Maison and the Richemont Group

Unlock Job Insights

Salary, number of applicants, skills match

Please include any relevant details if reporting this job ad as fraudulent, misleading, or discriminatory.

Research careers? Find all the information and tips you need on career advice.

#J-18808-Ljbffr


  • Senior Client Advisor

    4 weeks ago


    Melbourne, Victoria, Australia Louis Vuitton Full time

    Join to apply for the Senior Client Advisor - Chadstone role at Louis Vuitton3 days ago Be among the first 25 applicantsJoin to apply for the Senior Client Advisor - Chadstone role at Louis VuittonAbout The JobFor more than 150 years Louis Vuitton retail teams have shared the same spirit of excellence and passion. In their hands they have the power to share...

  • Senior Client Advisor

    3 weeks ago


    Melbourne, Victoria, Australia Inside Lvmh Full time

    For more than 150 years Louis Vuitton retail teams have shared the same spirit of excellence and passion. In their hands they have the power to share Louis Vuitton's history and ensure our brands success Our top priority is each clients experience, inspiring them in store across our product universe and taking them on a journey of discovery.Our teams are...


  • Melbourne, Victoria, Australia Louis Vuitton Full time $90,000 - $120,000 per year

    Job responsibilitiesFor more than 150 years Louis Vuitton retail teams have shared the same spirit of excellence and passion. In their hands they have the power to share Louis Vuitton's history and ensure our brands success Our top priority is each clients experience, inspiring them in store across our product universe and taking them on a journey of...

  • Senior Client Advisor

    2 weeks ago


    Melbourne, Australia Richemont Full time

    Senior Client Advisor - Panerai, Chadstone Chadstone, VIC, AU Permanent Founded in 1860 in Florence as a workshop, shop, and school of watch-making, Panerai is renowned for high-precision instruments for the Italian Navy, with a focus on innovation and function. Acquired by Richemont Group in 1997, the brand has since advanced through research,...

  • Client Advisor

    3 weeks ago


    Melbourne, Victoria, Australia Louis Vuitton Full time

    Client Advisor - Store Administrator - ChadstoneJoin to apply for the Client Advisor - Store Administrator - Chadstone role at Louis VuittonClient Advisor - Store Administrator - Chadstone2 days ago Be among the first 25 applicantsJoin to apply for the Client Advisor - Store Administrator - Chadstone role at Louis VuittonGet AI-powered advice on this job and...

  • Senior Client Advisor

    4 weeks ago


    Melbourne, Victoria, Australia Louis Vuitton Full time

    OverviewJoin to apply for the Senior Client Advisor - Collins Street Melbourne role at Louis Vuitton.For more than 150 years Louis Vuitton retail teams have shared the same spirit of excellence and passion. In their hands they have the power to share Louis Vuitton's history and ensure our brands success Our top priority is each clients experience, inspiring...

  • Senior Client Advisor

    4 weeks ago


    Melbourne, Victoria, Australia Louis Vuitton Full time

    Overview Join to apply for the Senior Client Advisor - Collins Street Melbourne role at Louis Vuitton. For more than 150 years Louis Vuitton retail teams have shared the same spirit of excellence and passion. In their hands they have the power to share Louis Vuitton's history and ensure our brands success Our top priority is each clients experience,...


  • Melbourne, Victoria, Australia Richemont Australia Pty Ltd Full time $60,000 - $120,000 per year

    Company description: Richemont owns several of the world's leading companies in the field of luxury goods, with particular strengths in jewellery, luxury watches and writing instruments.Job description: HOW WILL YOU MAKE AN IMPACT?Jaeger-LeCoultre is looking for a Senior Client Advisor for our new and exciting boutique opening in Chadstone from the 1st of...

  • Client Advisor

    3 days ago


    Melbourne, Victoria, Australia Fendi Australia Pty Ltd Full time $60,000 - $120,000 per year

    Join the Legacy: Client Advisor at FENDIAbout FENDI:FENDI, the iconic Roman luxury house, is synonymous with exquisite craftsmanship, timeless elegance, and audacious creativity. As a FENDI Client Advisor, you will embody these values, representing the brand's rich heritage and contemporary vision while delivering an unparalleled client experience.The...

  • Client Advisor

    2 days ago


    Melbourne, Victoria, Australia Retailworld Resourcing Aus Full time $62,000 - $68,000 per year

    About the RoleAn exciting opportunity exists for a enthusiastic Client Advisor to join a luxury fashion concession within one of Australia's leading department stores. This role is perfect for someone with strong customer service skills, a passion for styling, and the drive to build lasting client relationships. As a Client Advisor, you'll play a key role...