Senior Case Manager

Overview

- Job No: SVDP347880

- Location: Glenroy

- Northern Melbourne Community Hub – Glenroy

- Part Time (0.9 FTE)

- Fixed Term - 31/12/2026

- SCHADS – Level 5 $51.00 to $53.31 per hour + Superannuation + NFP Salary Packaging

About VincentCare Victoria

VincentCare Victoria is an award-winning organisation established to provide a range of accommodation and support services to people that are facing disadvantage throughout metropolitan and regional Victoria.

Our aspiration is to be the leader in providing care, hope and advocacy for those facing disadvantage. Our purpose is to create opportunities and lasting change for the most marginalised. VincentCare is well equipped to provide a continuum of services that effectively meet the needs of people experiencing or at risk of homelessness.

About the role

Based at VincentCare’s Northern Community Hub, this dual role supports young people aged 17–25 who are linked with the youth justice system and are at risk of homelessness. The position combines responsibilities across the Youth Justice Community Support Services (YJCSS) and Youth Justice Homelessness Assistance (YJHA) programs.

You will work collaboratively with partner agencies to provide holistic, goal-focused case management through an outreach model, supporting young people to access safe housing, education, employment, and specialist services addressing issues such as mental health, substance use, family violence, and justice involvement.

As a Senior Case Manager, you will also lead complex casework, coordinate service responses, and provide operational leadership within the Youth Justice and Support Services Team, applying specialist knowledge and professional judgement to achieve positive outcomes for young people.

Qualifications

- Relevant tertiary qualification (or equivalent experience) in social work, community services, or a related field.

- Strong understanding of client engagement, professional boundaries, and case planning.

- Knowledge of issues impacting young people involved with justice or at risk of homelessness.

- Experience working with and supporting Aboriginal and Torres Strait Islander young people.

- Experience providing holistic, person-centred support for complex needs.

- Skilled in managing conflict, challenging behaviours, and program outcomes.

- Commitment to social justice, human rights, and trauma-informed practice.

- Culturally aware, organised, and able to manage competing priorities.

- Strong communication, teamwork, and IT skills.

- Valid Victorian Driver’s Licence.

Why work with us?

- Salary packaging, sometimes called salary sacrificing is a huge attraction here It is a popular way of providing employees in the community sector with tax benefits over and above their salary. It means the real value of a salary package can be significantly higher than the nominal value.

- Leave entitlements include cultural (ceremonial) leave.

- Potential for flexible work arrangements.

- VincentCare has a Reconciliation Action Plan

- Employee Assistance Program

- We offer a workplace with a firm commitment to helping others.

- We are passionate about #SocialJustice.

How to apply

If this opportunity sounds perfect to you and you meet our essential requirements, we can’t wait to hear from you Please send us your updated CV and a cover letter telling us a little bit more about you and how your skills meet our key selection criteria in the position description available here.

Applications close: 9th November 2025 at 12.00 am.

Please note: Candidates may be reviewed and progressed as applications are received. VCV reserves the right to close the advertisement at any time. We encourage you to submit your application as soon as possible to ensure you don’t miss out on this exciting opportunity.

Phone enquiries: Harley Fuzzard – Senior Worker, Youth Justice and Support Services on 0473 132 250

Prior to any commencement to employment, pre-employment checks must be completed. This will include reference checking, a national criminal history and right to work check and a working with children check.

VincentCare Victoria is an accredited Rainbow Tick organisation.

We are committed to the principles of social justice and aim to ensure every individual is treated with dignity and respect regardless of their cultural background, ability, ethnicity, gender identity, sexual orientation or religion.

We encourage diverse candidates to apply. VincentCare Victoria is an Equal Opportunity employer.

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