[16/9/2025] Head of IT

1 week ago


Sydney, Australia ClearCompany Full time

Overview

We are partnering with a beloved Australian brand who are looking for their next Head of IT. In this role, you’ll be responsible for delivering the company’s end-to-end technology strategy, driving innovation, and ensuring robust, scalable systems that enable business growth. Sitting within the leadership team, you’ll work closely with a range of stakeholders across the business to align technology initiatives with commercial and customer-focused outcomes. You’ll oversee a talented internal team and manage key external partners across infrastructure, applications, data, cybersecurity, and digital platforms.

The Role

- Develop and execute a future-focused technology roadmap which is aligned with business growth and expansion plans across AU/EUR/US

- Lead digital transformation initiatives including cloud modernisation, automation, and emerging tech adoption

- Introduce customer-facing solutions to enhance experience and drive sales

- Oversee legacy system modernisation and technical debt reduction

- Ensure optimal performance, reliability, and security across all tech systems (ERP, POS, WMS, eComm)

- Oversee enterprise architecture spanning cloud, SaaS, and on-prem systems

- Drive cybersecurity strategy, incident response, and compliance across multiple frameworks

- Implement ITIL-based service delivery model and infrastructure cost optimisation

- Establish data governance frameworks and self-service analytics capabilities

- Support advanced analytics, AI/ML initiatives while ensuring compliance

- Lead vendor strategy and performance management

- Monitor and report on risk, compliance, contract value improvements, and ROI of technology investments

The Person

- 10+ years’ experience in senior technology leadership roles (preferably in retail/e-commerce, wholesale not essential but desirable)

- Deep understanding of ERP (NetSuite experience required, full experience of implementing & reconfiguring highly regarded), POS, WMS, e-commerce (Shopify), and integration platforms

- Strong grasp of cybersecurity, risk management, and data compliance

- Experience in strategic planning & budget ownership, and commercial minded

- Executive-level communication, stakeholder engagement, and leadership presence

- Bachelor's degree in Computer Science, IT, or related field (Masters/Certifications a bonus)

- Omnichannel digital & technological transformation is highly regarded

The Perks

- Join a globally expanding brand

- Competitive salary

- Flexible & hybrid working environment

- Dog friendly office

- Generous staff discount & allowances

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