[Apply Now] Ward Clerk Westmead Operating Suites

Overview

Be the face of patient care in a fast-paced surgical environment

Support clinical teams with precision and professionalism

Join a leading hospital committed to excellence and innovation

Employment Type: Permanent Full-Time

Position Classification: Administration Officer Level 2

Remuneration: $64,046.06 - $66,1770.25 per annum

Hours Per Week: 38 (Job Share for part time hours may be considered)

Location: Westmead

Applications are sought for the role of Ward Clerk, for Westmead operating suites, a tertiary referral trauma centre with 24 operating rooms. The position is responsible for providing professional, high quality customer service for the Medical, nursing staff and patients and functions to support the effective and efficient delivery of surgical procedures, to support elective and emergency surgery. Ward Clerk support the service from 0700-2200 Monday to Friday and 0800-1630 on weekends and roles include admitting and discharging patients, scheduling cases, managing reception enquiries and check in of patients for procedures. The position contributes to continuous improvement of team processes.

Where you/'ll be working

Join the dynamic Operating Suites team at Westmead Hospital, one of Australia’s premier tertiary referral hospitals. Located in Western Sydney, our surgical units are known for innovation, teamwork, and patient-centred care.

- Work in one of NSW’s leading tertiary hospitals

- Be part of a supportive and multidisciplinary team

- Contribute to a culture of continuous improvement

- Engage in professional development and training

- Help deliver world-class surgical care

What you/'ll be doing

As a Ward Clerk, you’ll play a vital role in supporting the smooth operation of surgical procedures. You’ll provide high-quality administrative and customer service support to medical and nursing staff, ensuring accurate documentation and efficient patient flow.

- Deliver timely and professional customer service to staff and patients

- Maintain accurate patient records using Surginet and iPMS

- Support staff functions and escalate complex issues appropriately

- Identify and implement service improvements

- Participate in team collaboration and training initiatives

How to Apply

Apply online by submitting your resume, and addressing the criteria listed below by providing examples that demonstrate your ability before the closing date.

Selection Criteria

- Demonstrated effective skills and knowledge relating to patient medical records

- Demonstrated effective skills for working in a team environment and the ability to work productively in co-located and virtual team environments.

- Demonstrated skills in office support technology including IPMs, Surginet and Surginet Anaesthesia

- High level communication skills (verbal and written) and effective interpersonal skills with demonstrated ability to work collaboratively with a variety of stakeholders in health workforce education training, including the ability to build and maintain professional relationships.

- Flexible approach with demonstrated time management and organisational skills to manage competing priorities.

Requisition ID: REQ596719

Applications Close: 9th November 2025

Find out more about applying for this position.

For inquiries about the role, contact Elizabeth Stafidas on Elizabeth.Stafidas@health.nsw.gov.au

People with disabilities who meet the selection criteria are encouraged to apply; and where required, WSLHD will implement reasonable adjustment consistent with industry standard.

Aboriginal and/or Torres Strait Islander people are encouraged to apply. Stepping Up aims to assist Aboriginal job applicants by providing information about applying for roles in NSW Health organisations. For more information, please visit https://www.steppingup.health.nsw.gov.au/

Westmead hospital car parking allocation model is changing. There is a waitlist for parking for new staff commencing at Westmead Hospital. This does not apply for staff with disability.

Please note: To be eligible for permanent appointment to a position in NSW Health, you must have an Australian citizenship or permanent Australian residency.

NSW Health acknowledges the people of the many traditional countries and language groups of New South Wales. It acknowledges the wisdom of Elders past and present, and pays respect to all Aboriginal communities of today.

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